We are looking for an immediate joiner for 6 month contract. Job Overview: We are a growing organization seeking a detail-oriented and proactive Collections Specialist (Credit Controller) to manage credit risk, assess customer creditworthiness, and ensure timely collection of outstanding balances. This role is critical to supporting healthy cash flow, minimizing bad debt exposure, and maintaining positive relationships with clients. The ideal candidate will work closely with the Sales, Billing, and Finance teams to develop effective credit control strategies and resolve account discrepancies. Key Responsibilities: Respond promptly and professionally to customer inquiries regarding accounts and payments Negotiate and manage payment plans based on customer circumstances and credit policies Monitor accounts receivable aging reports to ensure overdue balances are addressed Collaborate with Sales and Finance departments to resolve customer issues and ensure accurate billing Escalate high-risk accounts or bad debt concerns to the Credit Manager Process and coordinate customer credits, refunds, or adjustments when necessary Contact customers via phone or email regarding outstanding or upcoming invoices Record and allocate incoming payments accurately in the accounting system Reconcile customer accounts and investigate discrepancies Maintain clear and consistent communication with clients to encourage timely payments Propose netting agreements with customers/suppliers where applicable Work independently to meet departmental collection goals and support wider finance objectives Manage multiple priorities and deadlines effectively in a fast-paced environment Skills & Qualifications: Strong interpersonal skills with the ability to build and maintain client relationships Excellent attention to detail and organizational skills Proficient in account reconciliation and financial record-keeping Fluent in written and spoken English Advanced proficiency in Microsoft Excel Desirable: Previous experience in the telecom industry Familiarity with Oracle ERP systems