Technical Support Specialist
Responsibilities
The resource, included in the Technical Support team and reporting directly to the Technical Support Manager, will carry out technical support activities at our Italian and international customers, not only in the automotive sector, but also in the refrigeration, food and pharmaceutical sectors.
In particular, will be employed to identify and repair faults, carry out preventive and extraordinary maintenance, start up new systems, provide telephone assistance, hold training courses at the customers' premises, and manage internal technical reporting activities.
Profile
Candidates with the following requirements will be considered:
* Mechanical, electrical or electronic technical training (high school degree or equivalent);
* good knowledge of electrical, pneumatic and hydraulic diagrams;
* willingness to travel for a minimum of 120 to a maximum of 200 days per year (not continuous) both in Italy and abroad (excluding areas considered to be at risk);
* ability to problem-solve and organise work even in tight deadlines combined with a spirit of adaptation and the ability to work in a team with IT technicians;
* good knowledge of MS Office suite;
* fluency in English (written and spoken) and good communication skills.
Knowledge of Siemens PLC, step 7 (and subsequent updates) will be an advantage.
This position is open to candidates of any gender (Italian Law 903/77).
Compensation and benefits
Compensation and benefits will be related to the effective experience of the candidate.