PFilling Product Support Expert is part of QTS. The job primarily takes place in the back office. The main function is to ensure operational follow-up and technical support for all filling products (combi and stand-alone technology), associated trade equipment (capper, etc.), and third-party line equipment, mostly on the mechanical side. The expert is responsible for internal and external validation. /ph3Your Mission /h3ulliExecute troubleshooting on filling equipment, associated trade equipment, and line equipment; /liliSupport global product training by creating, updating, and revising technical questionnaires related to the FSE Qualification Program; /liliImplement validation programs for the introduction of modifications, variants, OU, and new products concerning filling equipment; /liliSupport the availability of field methods for installation, qualification, technical analysis, repair, and maintenance activities; /liliEnsure the performance of commercially released filling equipment and lines; /liliOversee the application of retrofits on the filling product installed base as necessary; /liliParticipate in hotline team duties during weekends, if available for service; /liliConduct RCA on filling equipment issues, supporting recovery and corrective action plans; /liliEnhance personal competencies on complete combi, trade, and line equipment technologies; /liliAct as an assessor for FSEs during qualification programs, mainly at customer sites, and complete evaluation reports on time and in full; /liliParticipate in L3 and L4 equipment FAT, and assist with start-up and commissioning; /liliSupport FSEs during start-up and commissioning of L3 and L4 machines; /liliManage and resolve technical NC and PER issues through CEP. /li /ulh3Your Profile /h3ulliMinimum of 5 years of field experience or engineering experience in filling products and customer management; /liliKnowledge of filling products (combi and stand-alone) and processes for PET, glass, and can applications; /li /ul #J-18808-Ljbffr