CRIF is a company that specializes in credit information systems, business information and credit management solutions. SkyMinder is a Business Information platform powered by CRIF, and it gives access to in-depth credit and financial data on companies all over the world, look for a figure of Internship SkyMinder Content & Quality.
SkyMinder is seeking an intern to support our Content & Quality team in managing operational activities and delivering excellent customer service to our clients. The successful candidate will be responsible for providing support in order management, as well as handling other related activities.
Responsibilities:
* Assist the operations team with order management and processing
* Respond to client inquiries and provide customer service support
* Collaborate with other team members to ensure timely delivery of orders
* Manage and maintain accurate records of orders and transactions
* Troubleshoot and resolve customer complaints in a timely and efficient manner
* Other duties as assigned
Requirements:
* Proficient in Microsoft Outlook, Excel, and Dynamics 365 (preferred)
* Fluent in English (written and spoken). Italian, Japanese and Chinese will be considered a plus
* Strong attention to detail and ability to work with numbers accurately
* Client-oriented mindset with a commitment to providing excellent customer service
* Excellent communication skills and ability to work collaboratively with others
* Proactive and able to identify problems and recommend solutions
* Able to multitask and manage time effectively
Education and Experience:
* Currently pursuing or recently completed a degree in Business, Language or other related fields
* Prior experience in customer service or operations preferred but not required
Full-time position with two days of smart working per week and a €700 reimbursement.
Location: Bologna
This is an excellent opportunity for someone who is looking to gain valuable experience in operations and customer service in an international and dynamic environment. If you are a highly motivated individual, we encourage you to apply for this internship.
We offer a safe and inclusive environment where colleagues are encouraged to think outside the box. CRIF is committed to creating a diverse, inclusive work environment and promoting equal opportunities throughout the employee life cycle. We aim to attract and retain the best people and embracing gender, age, culture, religion and disability diversity