PpStellantis is a leading global mobility player guided by a clear mission: to provide freedom of movement for all through distinctive, appealing, affordable and sustainable mobility solutions. Our Company's strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our 300,000 people, and our deep roots in the communities in which we operate. /p pWe are looking for an After Sales Zone Manager. /p h3MISSION /h3 ul liTo ensure the achievement of technical and commercial targets (customer satisfaction) optimizing both process and sell-out actions, by the Authorized representatives. /li /ul h3Main Responsibilities /h3 ul liWorkshop Loyalty: set‑up of the sales purchasing target per workshop, constant alignment with Parts ZM and Hub Sales Manager to define commercial policies and animation, definition of action plans and follow up. /li liService Marketing activities: definition of the marketing plan at workshop level through the tools and resources made available by PSA: Marketing portal, ATL and BTL plans, POS materials, CRM activities. /li liEnsure and track service quality, customer satisfaction Stellantis standards compliance. /li liMonitor CSI IACS KPIs and share the action plans with Service Manager. /li liShare Quality results linked with the remuneration policy. /li liManage technical warranty KPIs including recall campaigns follow‑up. /li liMonitor Warranty KPIs and definition of an action plan. /li liMonitor Technical skills and training follow‑up. /li liManage track the workshops loyalty, efficiency business performance. /li liWorkshop KPIs: Saturation - Productivity – Efficiency. /li liService contracts animation. /li /ul pAt Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future. /p h3Profile /h3 h3PROFILE BACKGROUND /h3 ul liStrong analysis and sales orientation. /li liExcellent interpersonal, negotiation and problem‑solving skills. /li liEnergy, determination and stress management. /li liTechnical Education and skills on car world appreciated. /li liExcellent knowledge of the main applications in the MS Office environment, particularly MS Excel. /li liGood knowledge of the English language. /li /ul pBy submitting your application, you are accepting our privacy notice: /p /p #J-18808-Ljbffr