Job Title: Senior Marina Operations Manager
About the Role:
We are seeking a professional to oversee the operation and management of our guest services and facilities, ensuring an exceptional experience for all guests. The successful candidate will be responsible for overseeing the day-to-day operation of the hotel's guest services and facilities, ensuring high standards of customer service and satisfaction.
Key Responsibilities:
* Oversight and management of marina operations.
* Ensuring customer satisfaction through excellent customer service skills.
* Management and maintenance of boats and equipment.
* Development and implementation of policies and procedures to ensure efficient and safe operations.
Requirements:
* Valid boat operator's license for Venice.
* Relevant maritime certifications and strong understanding of maritime laws and procedures.
* Experience as a captain or on a similar vessel, including crew or deckhand experience.
* Excellent communication skills, ability to handle emergencies, and strong leadership abilities.
About Us:
We are a landmark featuring beautifully restored buildings and nearly 15 acres of gardens boasting breathtaking views of the city.