Overview
The Stock Controller – Boutique Milano role at Hermès contributes to assure the quality of service to customers by guaranteeing a perfectly accurate and reliable management of the store stocks. He/She performs all physical and IT product flows and ensures the stock is constantly accurate and well-organized.
Responsibilities
* Process all incoming and outbound product flows, ensuring coordination between physical and system-based processes.
* Organize stock spaces, ensuring tidiness and efficiency to optimize flows and facilitate the team.
* Organize the daily replenishment of all stock spaces on the sales floor.
* Work in constant cooperation with all the other Departments and Team.
* Organize local and international transfer requests between boutiques.
* Monitor and close expired reservations daily and reintegrate them into available stock.
* Perform daily checks, controls of negative stock, stock takes and cycle counts.
* Develop a perfect knowledge and mastery of all stock-related processes and tools.
* Be aware of omnichannel sales processes and product assortment to understand implications on operations activities.
Profile
* Bachelor’s degree preferably with an analytical focus.
* Fluency in Italian and English. A third language will be considered an advantage.
* Professional background: experience in a similar position, preferably in the Retail environment.
* Proficient with Excel / IT tools.
* Professionalism, enthusiasm, dynamism, ease of integration and teamwork.
Requirements
* Excellent interpersonal and communication skills, with a customer service orientation.
* Team player mentality to build meaningful relationships and ability to work autonomously.
* Availability, flexibility and dynamism to function in a high-paced environment.
* Determined to be part of a people-centric retail project, requiring a vocation for human values, passion and a strong aesthetic sense.
About Hermès
In Hermès, diversity of experience and perspectives create a better work environment. We value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès!
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Retail Luxury Goods and Jewelry
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