L’Azienda: Creár è un'azienda con clienti internazionali, tra i quali: Ducati, BMW, Dainese, Pirelli, Cassina, ARVAL, Alphabet, Royal Enfield, Mitsubishi Motors. Offriamo formazione in modalità e-learning ed abbiamo l’obiettivo di scrivere contenuti (in)formativi rilevanti ed utili per il personale delle reti di vendita delle nostre aziende clienti.
JOB PURPOSE
Searching for a dynamic, motivated, well organized Program Manager to:
A) support the Training team in planning, organizing, implementing and measuring Online Training Projects for companies with global retail network.
B) build and maintain strong, long-lasting customer relationships
RESPONSIBILITIES
* Manage projects, timelines and deliverables
* Manage content calendar, content creation and translations for micro learning training program
* Maintain deliverables/activity overall planning calendar
* Analyze data and Training KPI through dedicated dashboards
* Manage users engagement activities
* Liase with IT team for development of tools and resources on Monday
* Interface with IT for LMS Platform management from course creation and participant enrollment to completion reports
* Understand customers' needs and provide them with specific products and services
* Collect and analyze data and make it usable by the customers, so as to help them choose
* Demonstrate in-depth knowledge of company products and services
* Promptly resolve any customer problems
KNOWLEDGE AND SKILLS
* Detail oriented with strong project management/organization skills and ability to manage simultaneous projects, maintain timelines, track deliverables,
* Ability to work under pressure on tight deadlines while delivering excellence
* Flexible and adaptable to shifting priorities
* Problem Solving
* Strong analytical mindset
* Excellent communication and interpersonal skills
* Team Player
* Creativity and curiosity around innovative methods – startup mentality
* Self-starter
* Result-oriented
* Digital Mindset
* Fluent English
* Skills: Excellent XL, PPT. Knowledge of Monday, Skillato and PowerBI a plus
NICE TO HAVE
* Passion for cars
* Interest in automotive business (distribution, renting and financing, warranty, used cas business,...)
Settore
* Formazione online
Tipo di impiego
A tempo pieno
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