PReporting to the Rockfon South Technical Director you will be responsible for providing internal and external sustainability and technical support in relation to Rockfon products and solutions in Italy on a day-to-day basis managing and following up on technical complaints carrying out tests lobbying internal and external training. You will be familiar with current legislation on sustainability fire acoustics international standards etc. /ppbThese are your responsibilities : /b /ppProvide technical support for the entire Rockfon range of tiles grid and design products. /ppProvide technical support in specifications of large projects and to work together with the sales team. /ppProvide external and internal technical training including sustainability. /ppTake part in the development of new products being close to the sales organization. /ppManage the process for obtaining certifications and commissioning tests (sustainability fire acoustics etc.). /ppKeep the technical documentation updated undertake technical reviews of documentation and assist with translation. /ppbAssist with managing technical complaints. /b /ppProvide support and training to the organization on sustainability matters EPDs environmental schemes for buildings. /ppSupport new product launches and to follow-up of quality corrective actions. /ppInternal management of special products (outside the tariff) transfer prices minimum quantity etc. /ppTo attend building sites when deemed necessary. /ppThis is who you are : /ppbAt least 2 years of experience in a relevant position. /b /ppTechnical Engineering / Bachelors Degree in Environmental Science Engineering or Architecture /ppHigh degree of knowledge in acoustics sustainability or seismicity /ppProficient in Italian and fluent in both spoken and written English /ppHigh level in CAD and / or Solidworks /ppProficient in Microsoft Office (Excel Word Power Point Outlook) /ppbFamiliar with building sites /b /ppInterpersonal Skills : Team spirit Customer orientation Ability to work autonomously and independently excellent interpersonal and communicative skills (spoken and written) multitasking dynamism and flexibility. /ppuLocation : /u ROCKWOOL Italia - Milano - office based (Corso Sempione) with limited number of business trips in Italy and Europe. /ppWe offer a competitive comprehensive package including but not limited to : permanent full time contract. Salary levels compared and aligned with market trends; Meal vouchers (10); Flexible working hours; 1 day / week work from home; 20 days holiday 10 additional days leave per year; CCNL health insurance; Corporate welfare program; Paid time off for medical visits (16 hours / year); Training programs and courses that contribute to your personal and professional development; Support from expert colleagues. /ppbWho We Are : /b /ppWe are the world leader in stone wool solutions. Founded in 1937 in Denmark we transform volcanic rock into safe sustainable products that help people and communities thrive. We are a global company with more than 12000 employees located in 40 countries with 51 manufacturing facilities all focused on one common purpose to release the natural power of stone to enrich modern living. /ppSustainability is central to our business strategy. ROCKWOOL was one of the first companies to commit to actively contributing to the United Nations Sustainable Development Goals (SDGs) framework and are actively committed to 11 SDGs including SDG 14 Life Below Water. Through our partnership with the One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team we will help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it. /ppDiverse and Inclusive Culture. At ROCKWOOL you will experience a friendly team environment. /ppWe want all our people to feel valued respected included and heard. ROCKWOOL is proud to be an Equal Opportunity Employer. We employ 79 different nationalities worldwide and are committed to providing equal opportunities to all employees promote diversity and work against all forms of discrimination among ROCKWOOL employees. /ppInterested Please apply sending your CV in English. /ppRequired Experience : /ppUnclear Seniority /ppbKey Skills /b /ppDhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications /ppuEmployment Type : /u Full-Time /ppuExperience : /u years /ppuVacancy : /u 1 /p #J-18808-Ljbffr