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Location : Remote, EMEA (UK or Netherlands Preferred - Spain, France, Italy, Germany, Sweden also considered)
Employment Type : Full-Time
Summary
Join our dynamic Customer Support and Remote Consulting (CSRC) team as a Senior Remote Consultant! In this exciting role, you will be supporting our customers, internal staff, and partners, guiding them through their implementations and ensuring a seamless post-implementation experience. You'll play a crucial part in empowering OneStream customers, partners, and internal teams by providing exceptional support and enablement.
Your key responsibilities will include supporting and enhancing the OneStream administrator post go-live, delivering custom solution-based support, and offering expert consulting to both partners and internal teams. You will also be mentoring new peers, leading projects and being a role model to the rest of the consultants. We're looking for someone who can think on their feet, make quick, sound decisions, and thrive in a fast-paced environment.
Preference Is For Candidates Who Have
2+ years experience of OneStream Consulting / Implementations,
proficiency in either VB.Net or C#
Capable of creating OneStream Business Rules from scratch.
Primary Duties And Responsibilities
Lead Application Reviews or Strategic Technical Projects.
Provide the customer with post project go live support and consulting, tasks might include but are not limited to :
Troubleshooting data discrepancies and analysis of consolidated data, customer issues, member formulas and business rules.
Building reports, security models, custom dashboards, and custom event processes
Building Integrations
Gathering of business requirements as necessary regarding application support requests.
Lead and empower application focused team members to apply knowledge of OneStream product and features to support the customer’s business.
Review and approve Knowledge Base documentation, to further develop best practices.
Focus on business level initiatives, engaging with customers and partners to drive application-focused success.
Submit reports of product issues on behalf of the customer and / or partner via defined processes.
Support testing of software enhancements and new functionality.
Assist in User Application Testing (UAT) of future OneStream software releases and custom CSRC Solutions
Tracking tasks accomplished, time spent, and milestones completed using defined tools.
Effectively communicate throughout the lifecycle of an open case / issue with customer or partner.
Help build and test content for Trainings (lunch and learns, internal trainings, etc.), events and conferences.
Required Education And Experience
Degree in a field such as (but not limited to) Accounting, Business, Finance, Information Systems, Mathematics, CIS, or equivalent work experience
2+ years of relevant experience (i.e. CPM, software implementations, development, financial / accounting systems)
Minimum 24 months of OneStream Consulting experience
Preferred Education And Experience
Master’s degree in business, Accounting, Finance or Information Technology
A professional accounting designation (e.g. CPA, CMA, CGA, CA), advanced degrees (MBA, MFA), and / or other professional designations or certifications (applicable to accounting / finance and information technology)
Experience with VB.net or Visual Basic. Any object-oriented programming a plus.
OneStream Certified Associate
Experience with Corporate / Enterprise performance management (CPM / EPM) software products including, but not limited to :
OneStream
HFM (Hyperion Financial Management), FDM (Financial Data Quality Management), Upstream, Hyperion Planning, Hyperion Essbase
IBM Cognos
Anaplan
Other CPM / EPM solutions
CPM / EPM integrations
Knowledge, Skills, And Abilities
Demonstrate Consulting principles in daily work and follows processes consistently
Lead application Reviews or Strategic Technical Projects
Ability to understand, analyze, and articulate common business processes and decisions to develop easy-to-use customer solutions
Financial Skills (high-level understanding of financial concepts, intercompany eliminations, General Ledgers, debits, credits, etc.)
Ability to troubleshoot without supervision
Ability to manage project deliverables and complete multiple tasks on time with specific requirements
Ability to effectively operate independently or in a team environment
Outstanding MS Office skills, specifically with Excel
Strong critical thinking and analytical background (consulting, banking, research)
Technical skills / background as it relates to software.
Organized
Excellent verbal and written communication skills
Self-motivated, self-starter
Excellent analytical skills
Ability to think fast on their toes
Ability to evaluate pros and cons
Prioritization skills
Comfortable communicating with all levels of management
Travel
Travel Requirement : 5-10%
Who We Are
OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit
Why Join The OneStream Team
Transparency around corporate structure, salary, and benefits
Core value of customer success
Variety of project work (not industry-specific)
Strong culture and camaraderie
Multiple training opportunities
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Consulting and Information Technology
Software Development
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