PpXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. /ph3Overview /h3pThe Sales Assistant is the first customer contact for the Commercial Team/Sales Entity and is responsible for the complete order process from lead time quotation to shipment release and delivery to the client. They support all matters related to the sales process and act as the point of contact for Operations and the Commercial Team to ensure a smooth internal process. /ph3Responsibilities /h3ulliOrder entry for Intercompany Entities worldwide (both not connected to EDI and connected to EDI). /liliLead Time Quotations for standard and customized products. /liliInitial analysis and elaboration of production feasibility against the requested delivery date. /liliCoordinate with Operations (Production Planners, Resales Team) to define actual feasibility and alternative scheduling solutions. /liliProvide customers with information regarding shipment, volumes, costs, transportation options and other details to define an agreed shipment plan. /liliCoordinate with the internal shipping team to plan shipments based on volumes, payments, credit and other requirements (e.g., inspection, vessel departure dates). /liliCompliance and viability check on documentation (e.g., Certificates of Origin, Vendor Declarations, quality aspects, possible inspection requirements) and procedures required for order handling and shipment; collaborate with Chambers of Commerce, Customs, Finance, etc. on related issues (export, trade compliance). /liliManage delays and postponements, including system updates and customer communication. /liliProvide customers with shipping documentation and details (tracking, AWB, etc.). /liliProactively manage delivery time to optimize scheduling and contribute to achieving OTD and OTP inventory targets (including dedicated calls with customers to manage priorities and resolve problems). /li /ulh3Other Duties /h3ulliCustomer account codification. /liliOrganization of pre-shipment inspections (requests to inspection authorities and document handling). /liliTechnical support for simple requests and spare parts. /liliNotifications of discrepancies on shipment. /liliDispute resolution and credit notes requests. /liliLetter of credit (LC) analysis and verification of feasibility with other departments (documents, shipping instructions, due dates, etc.). /liliCoordinate customer “Witness Test” visits on site by providing necessary support. /li /ulh3Required Qualifications /h3ulliUniversity Degree /lili1 year experience in similar roles /liliFluency in Italian and English is mandatory /li /ulh3Contract and Location /h3pContract: Temporary - Full Time /ppLocation: Montecchio Maggiore (VI) /ph3Benefits /h3p2 days of smart working, company bonus and company canteen /ph3Additional Information /h3pJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and reuse. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. We aim to create a world where water challenges are met with ingenuity and dedication; where inclusion and belonging drive innovation and global competitiveness. /p /p #J-18808-Ljbffr