ZIMMERMANN is one of Australia's leading and most respected fashion labels. In Australia, ZIMMERMANN maintains a collection of stand-alone stores across the country, creating seductive and dynamic retail destinations that reflect the brand's modern and optimistic aesthetic. Demand from its growing international clients has seen the opening of ZIMMERMANN stores in the United States, United Kingdom and Europe.
At ZIMMERMANN, the enjoyment, engagement and satisfaction of our clients is at the heart of our brand vision. Achieving this goal relies on the passion, energy, collaboration and creativity of high performing talent within our team across the world. It also requires a key strategic focus on hiring professionals who will push the creative boundaries and explore the possibilities within every area of our organisation.
A new opportunity exists for an outstanding Client Advisor to join our store in Firenze (Italy) for a fixed term (CDD) part time contract, 21h per week during 12 months, starting February 2026.
Key Responsibilities
* Achieving sales targets and store KPI's whilst upholding Zimmermann's brand standards including store and visual presentation
* To ensure that an exemplary standard of client service is provided to Zimmermann's clientele in line with the brand's global vision.
* Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.
* Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.
* Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.
Skills, Experience and Knowledge
* Experience in a similar role ideally in the luxury sector or in a retail environment
* Excellent organisation skills and high attention to detail
* Passion for the brand and Fashion retail industry
* Strong communication skills
* Fluent in English & Italian
* Categorie protette L. 68/99
Why work with us?
* Bespoke development plans and access to strong mentors and industry leaders
* Ongoing Training & Development to grow your career within Zimmermann
* Employee Referral Program with the opportunity to earn bonuses for successful placements
* Promotion of work life balance where our boutique retail leaders work a rotating roster
This is an opportunity for applicants who strive for excellence in their field and only suitable candidates will be contacted.
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.