ResponsibilitiesManage relationships with assigned customers throughout all pre- and post-sales phasesManages relationships with assigned customers during the various pre-sales stagesProvides technical and commercial support to customers belonging to the DISTRIBUTION Business Model in accordance with the commercial policies defined by managementProvides remote assistance to customers on both commercial and technical mattersManages customer enquiries received via the Wika Customer Portal or by emailAssists customers in pre-sales activities until the order is received and supports customers in choosing the technical requirements of the productProvides support to the external sales team for back office activitiesEnsures the monitoring of offers by carrying out the appropriate follow-up activitiesMaintains constant contact with WIKA production units for the development of offers through internal requestsSupports Area Sales Managers in continuously updating prices, discounts, customer records and itemsManages online shop promotional activitiesQualificationsTechnical / Scientific diploma or Technical / Scientific bachelor degree and 2+ years of experienceLanguage Skills: English (written and oral) B2 level as a minimumHaving an aptitude for technical discussions and understanding of product featuresInterested in frequent interactions with customers, business partners and colleaguesWritten and verbal communication skills, able to effectively transfer and interpret written and oral requests and requirementsInstrumentation's knowledge2/3 years of experience in the same job positionWork-Life-IntegrationMitarbeiterrabatteAttraktives VergütungssystemFlexible ArbeitszeitenGute EntwicklungsmöglichkeitenGesundheitsmaßnahmenMobiles ArbeitenCompanyDie WIKA Gruppe gehört mit ihren Produkten, Dienstleistungen und Services in der Messtechnik zur Weltspitze. Mit hervorragenden Sensoriklösungen ermöglichen wir sichere, effiziente sowie nachhaltige Prozesse. Und das bereits seit über 75 Jahren. Aktuell machen sich mehr als 11.000 Mitarbeitende dafür stark.Gemeinsam begegnen wir den Megatrends Demografischer Wandel, Digitalisierung und Nachhaltigkeit. Das bringt Herausforderungen mit sich und viele Chancen. Aus neuen Sichtweisen und Ideen entstehen Innovation und Wachstum. Wie lauten Ihre? Machen Sie sich mit uns auf den Weg in eine bessere Zukunft.ContactVeronica PiniHR Manager02938611
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