Overview Responsible for coordination of Product Support Engineering (PSE) deliverables and services, with focus on specific product, the Product Support Manager (PSM) acts with matrix organization approach throughout PSE functions for topics related to financials and product supportability, reliability, improvement and enhancement. Acting at product level, the PSM is the main interface for CS&S with Product Line Management within Business. Within CS&S, he is also focal point providing the view of the “health status” of the product. Delegated from PLM to manage In Service Product Improvement process. Main interfaces LH Customer Support, Operations, Procurement, Engineering Organization, Program Management LH Customers LH Suppliers Essential knowledge & experience Experience in the Aeronautical sector (preferably operating in Engineering or Maintenance) Knowledge of Aviation regulations (EASA, EMAR, …) Requested skills Fluent English (both spoken and written) Proactivity and self-motivation Organizational and analytical skills Strong orientation to work in team Ability in problem solving Ability to manage time and to handle multi-tasks and priorities in time critical situations Multi-cultural awareness Seniority : J-18808-Ljbffr