Role :
Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.
Responsibilities :
* Provide technical support onsite to our clients at their location
* Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
* Install, configure, and maintain hardware and software systems
* Participate in project rollouts and deployments
* Maintain accurate records of repairs, inventory, and equipment
* Communicate effectively with clients, team members, and management
Location : Vado Ligure (Savona)
Requirements :
* Former professional experience as an L2 support engineer within large corporations
* Effective communication skills in English and fluent Italian
* Experience in OS, Apps, and hardware installation and troubleshooting depending on project products
* Knowledge of TCP/IP and networking protocols
* Familiarity with ticketing systems
Benefits :
* Buddy program
* Internal career development program
* International job opportunities
* Onboarding program
* Ticket Restaurant (Edenred, Sodexo, UP) / Meal Voucher
Be part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 subsidiaries. We deliver exclusively for leading companies in the IT industry. We go the extra mile – we not only enthuse our customers but also make the world a better place: 20% of our profits support our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
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