This role reports directly to Credit Manager, Stryker Italy and is responsible to assigned customer portfolio and achieve annual target metrics. _ Key Activities & Accountabilities_ - coordinating with the Credit Manager - Proactively manage debt collection on assigned Portfolio of accounts, minimizing the Company credit exposure and the risk of credits write off with a costant alignment with the Credit manager - Issue the credit statements to clients using established guidelines, deadlines, procedures and process driven methodology - Solve timely the queries from customers to facilitate payments - Agree on payment plans with customers coordinating with the Credit Manager and ensure that they are adhered to - Collect and analyze the reports from rating agency - Review credit limits for both new and existing assigned customerscoordinating with the Credit Manager - Timely purchase orders unblock if agreed with Credit Manager - Prioritise and manage a challenging workload whilst maintaining a high level of customer service and satisfaction - Maintain a constant alignment on activities and next steps with the Credit manager and support on ad hoc projects when required - Make sure that communication flows and collaboration with internal departments are properly managed in order to maintain an accurate position on customers’ accounts - Ensure that all prepared communications are reviewed in advance by the credit manager and accurately recorded/documented in timely manner - Support during Statutory and internal Audit on Account Receivables _ Education_ Fluent spoken and written English. Any other European language is a plus _ Experience_ 1 years of credit experience./ customer management experience _ Competencies_ Excellent communication skills on all levels Ability to work on own initiative as well as part of a team Good technical and analytical skills Sense of urgency and ability to work in fast paced office environment Deadline focused with ability to prioritise tasks Flexible and multi-tasking ability to produce results Effective problem solving skills Ability to navigate Stryker system Oracle, MYDSO, Power BI