Starhotels, gruppo privato alberghiero italiano, è leader nei segmenti upscale e upper-upscale & luxury, con 30 hotel situati nel cuore delle migliori destinazioni italiane oltre a Londra, Parigi e New York, per un totale di oltre 4.200 camere.
Posizione
Join Starhotels and become part of the team of our
* Hotel Rosa Grand
* in the heart of
* Milano
As an
Event Manager
you are passionate about realizing exceptional events for our guests.
Your responsibilities include :
* Overseeing all aspects of event operations, from the first contact with the guest to the final follow-up.
* Managing the team, ensuring everyone is well-trained and motivated.
* Ensuring high levels of cleanliness and maintenance of all conference spaces and breakout areas.
* Coordinating with the event department at the Head office.
* Collaborating with clients to understand their event requirements and provide customized solutions.
* Being proactive in looking for new business opportunities.
* Maintaining good relationships between hotel departments.
* Delivering prompt, efficient service that upholds high standards with warmth.
* Demonstrating a passionate commitment to delivering exceptional customer experiences.
Requisiti
Exceed expectations by demonstrating :
* A unique personality and a genuine passion for hospitality.
* Familiarity with Opera PMS for efficient operations.
* Excellent communication skills.
* Ability to anticipate challenges and resolve complaints effectively.
* A commitment to high-quality customer service.
* Impeccable grooming standards.
* Versatility in handling various work scenarios.
* Enthusiasm for both individual and team tasks.
* Flexibility to work different shifts and adapt to a dynamic routine.
Embrace global diversity by speaking :
* Italian - fluently
* English - fluently
* Additional languages are a plus.
Altre informazioni
Unlock a world of benefits including :
* Stylish uniforms with complimentary laundering.
* Exclusive discounted stays within the group.
* Discounts with our partners.
* Ticket Restaurants for dining.
Embrace growth with :
* Exceptional career advancement opportunities through our Performance Management Program.
* An attractive compensation package based on your experience.
* The chance to be part of an ambitious, caring organization.
Join us to shape your outstanding career!
#J-18808-Ljbffr