Location
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Turin/Torino, Italy
Type
Full-time, On-site
Hours
8 hours
Skills
Troubleshooting, Problem Solving, Help desk & ticketing systems, Windows & macOS support, Basic Networking
Job Title
IT Deskside Support Technician
Description
BCIC Swiss GmbH | Best Connect International Company is looking for a (Full-time, on-site) "IT Support Specialist" in Italy.
Responsibilities
Provide first- or second-level contact and problem resolution for customer issues.
Work with third-party vendors to remediate complex AV issues as needed.
Provide timely communication on issue status and resolution.
Maintain ticket updates for all reported incidents.
Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.
Should have basic knowledge of the Mac operating system to support Apple PC users.
Install, upgrade, support, and troubleshoot printers and computer hardware.
Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements
Must hold a valid work permit in Italy.
English & Italian Language fluency level.
Previous experience and skills in the same field (6-8 years experience).
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If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.
Apply Here
Salary
Negotiable
Apply Now!
Recruiter
Fahmida Ahmed Tithi
Junior Recruiter
LinkedIn
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