Overview: Role Purpose: Key responsibilities: - present to third parties the agreed framework for all new services/solutions with the related guarantee model to define the approval process for this specific activity in order to ensure the proper performance of the Technical On-boarding activities - Define audit procedures, follow the audit process and, if necessary, involve the project to identify actions that fill gaps - Alerts IoT customers to proactive incidents highlighted by VF NOC teams and keeps customer solution documentation up to date. Core competencies, knowledge and experience: - Flexible and open attitude towards innovative services and new technologies Must have technical / professional qualifications: - Proven experience in technology environments and IoT service release - Basic knowledge of network elements and protocols - Basic knowledge of network/hosting/firewall technologies