PstrongRole: /strong /ppbr/ppHemmersbach is seeking a proactive and customer-focused Onsite Technician to provide hands-on technical support for end users. This role involves resolving issues across hardware, software, and networking, with a strong emphasis on user satisfaction and professionalism. /ppKey Responsibilities: /pulliProvide in-person technical support for end users, addressing issues related to system performance, connectivity, hardware malfunctions, and software errors. /liliInstall, configure, image, and reimage PCs, laptops, and mobile devices as needed. /liliParticipate in project rollouts and deployments /liliOffer first-level and advanced support for standard enterprise applications, including Microsoft 365 (Office, Teams, Outlook, etc.). /liliTroubleshoot and support peripherals such as printers, scanners, and external drives. /liliMaintain a professional, approachable demeanor while working directly with users/customers onsite. /liliFollow established processes for hardware disposal and secure data destruction. /li /ulpLocation: Anagni (Frosinone - fully onsite) /ppEmployment contract: 1-year fixed-term (with the possibility of transformation into permanent) /ppbr/ppbr/ppstrongRequirements: /strong /ppbr/pulli2+ years of experience as a Deskside Support Technician /liliGood knowledge of Windows 10, MS office suite 0365 /liliFamiliar with ticketing system /liliExperience in OS, Apps and H/W installation and troubleshooting depending on project products /liliGood English and Italian language /liliCustomer-oriented approach /liliGood communication skills /li /ulpbr/ppbr/ppstrongBenefits: /strong /ppbr/pulliBuddy program /liliInternal career development program /liliOnboarding program /liliTicket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher /li /ulpbr/ppstrongBe part of Us /strong /ppHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. /p