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Junior cvc support assistant - categoria protetta (l68 / 99)

Lucca
Contratto a tempo indeterminato
Global Blue
Pubblicato il 9 settembre
Descrizione

Overview

Nature and aim of position

The Junior CVC Support Assistant (Part-Time) provides foundational support to the CVC team by assisting with data tracking, reporting, meeting documentation, and marketing-related tasks. The role helps ensure smooth daily operations and contributes to team alignment and execution quality.

Main duties and responsibilities

* Collaborate in managing internal tools and dashboards;
* Conduct market and brand research;
* Monitor internal group activities through dashboards (e.g., mystery visits);
* Support the preparation of reports and presentations;
* Participate in meetings and draft minutes to ensure team transparency;
* Create visual mockups and materials for campaigns;
* Support follow-up and monitoring of the Lounge network;
* Perform other duties as assigned.

Main KPIs

Operational KPIs :

* Task completion Rate: Percentage of assigned tasks completed on time;
* Dashboard update frequency: regularity and consistency in updating monitoring tools;

Qualitative KPI :

* Report & documentation accuracy: quality and precision of reports and materials produced;

Soft skill :

* Team collaboration & proactivity: ability to communicate effectively, take initiative and collaborate with colleagues;
* Quality of communication and cooperation with internal / external teams;
* Feedback from colleagues on teamwork and supportiveness;

Relates and cooperates mainly with

* CVC Team: CVC Intelligence support manager; analysts customer value creation; campaign operation assistance.

Background and Education

* Analytical skills and attention to detail are essential;
* Proficiency in English, both written and spoken, to support internal communication and documentation;
* Solid working knowledge of Microsoft PowerPoint and Excel, including data entry;
* Formal education in marketing, or related fields is a plus, but not strictly required.
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