We are looking for a project manager in full-time working in international market research projects. About us For more than 20 years, we support our clients with solutions for to win and bind customers with excellent services. Most of our clients are out of the Top 500 and work with us for many years. Our core competences encompass test-based programs that enhance and maximize staff’s performance regarding professionalism, service quality and focus in all touchpoints of a customer Journey. We enable our clients to provide excellent customer experience thus systematically increasing satisfaction, loyalty; repurchase probability and referral rate levels. Tasks Your tasks with us - Conception of projects in the field of market research and customer relationship management - Set-up of survey-based projects (especially Mystery Shopping) - Controlling of field staff and external - Quality control of the collected data - Communication with all stakeholders in the project (suppliers, staff, customer organization) - Analysis and evaluation of collected data - Reporting on the survey results to customers - Development of recommendations for action - Presentation to the customer Requirements: Qualifications/Experience Studies of business administration or equivalent experience in sales/communication and/or project management Our requirements for you - Successfully completed university studies with an economic or sociological focus or a comparable qualification. - Professional experience in the field of market research or comparable projects is helpful but not a requirement - You have a very precise, structured and process-oriented way of working to maintain and improve our high quality standards. - Very good knowledge of Excel, Word, preferably also PowerPoint. - Good feeling for language - Very good spelling skills - You speak Italian at native speaker level. You have a good command of English in speaking and writing. Benefits: Attractive remuneration