PThe Snowsports Operations Supervisor is responsible for the operational delivery of the snowsports school programme in Aosta / Pila based on planning passed on from the Snowsports Planning Supervisor ensuring that they work closely with the Snowsport Planning Supervisor. /ppThey are responsible for the full time and part time instructors and will provide guidance, support, help with questions and be there for team welfare. /ppThe Snowsports Operations Supervisor will deliver the Sunday instructor welcome meeting and will be responsible for delivering the daily instructor morning briefings. They must speak a minimum of conversational Italian in order to communicate with the local ski schools who provide us with part time instructors. /ppThey will oversee check out and check in, ensuring that all clients are allocated to an instructor group of the correct ability level, and will troubleshoot any issues that arise. During the day, they will monitor beginners’ area, the progression to ensure that instructors are following the strict group management that is outlined for them and ensure that suppliers on the hill are happy with the collaborations with Interski. /ppThe Snowsports Operations Supervisor will monitor and respond to the WhatsApp calls / messages in relation to an accident / injury, lost or found student and any requests for equipment changes. /ppThe Snowsports Operations Supervisor will also arrange regular lessons for staff and training for instructors as well as delivering lessons to clients when operationally required. /ppSupervisors are expected to remain available to both their team and clients at all times, primarily via phone, to provide support and guidance should any issues arise in resort—attending in person if the situation requires it, regardless of the time of day or night. /ppGiven the seasonal nature of the role, team members are expected to work up to a five-month period with one scheduled day off per week. The workdays can be long and physically demanding, often in varying weather conditions. As such, we value individuals who demonstrate resilience, a positive mindset, and a proactive approach to maintaining their mental and physical wellbeing throughout the season. /ppbKEY RESPONSIBILITIES /b /pulliResponsible for the full time and part time instructors including any issues that arise, guidance or support, questions, and team welfare /liliDelivers Sunday instructor welcome meeting /liliDelivers daily instructor morning briefings /liliOversee check out and check in of snowsports school /liliMonitor beginners’ area, progression, group management, supplier relations /liliLiaison with resort team member / s for equipment changes. Rescue etc /liliTo monitor WhatsApp groups /liliArrange snowsports lessons to clients, staff and instructors /li /ulpbSKILLS /b /pulliExceptional customer service /liliExcellent communication and organisational skills /liliExperience with using Microsoft Excel, Word and quick to learn our bespoke CRM /liliFriendly, positive, and personable /liliFlexible and adaptable to changes /liliProactive with the ability to find solutions to any issues that arise /liliTaking ownership of your responsibilities /liliAbility to remain calm under pressure /liliA team player /liliPassionate about skiing and snowboarding /li /ulpbREQUIREMENTS /b /pulliCriminal Record Disclosure / DBS / Police Check - ESSENTIAL /liliEnhanced DBS for UK residents / citizens which Interski will assist with /liliTeam leader experience – ESSENTIAL /liliMinimum Level 2 Alpine Ski Qualification – ESSENTIAL /liliOver 21 years old – DESIRABLE /liliDriver’s licence willingness to drive manual vehicles in resort (2-seater / 5-seater / 9-seater) – ESSENTIAL /liliFluent in English - ESSENTIAL /liliConversational Italian – DESIRABLE /li /ulpbCONTRACTOR PACKAGE /b /pulliContribution towards travel expenses at the start and end of the contract /liliTraining programme delivered at the start of the contract /liliAccommodation (shared room in shared apartment or hotel) /liliOption to live out and an allowance of £400.00 per month offered /liliMeals (lunch provided during the season) /liliUniform (ski jacket and ski trousers gilet polo shirts) /liliLift Pass /liliAosta / Pila team members will receive a season pass for Pila, Crevacol Cogne /liliIf required to work in another resort, a daily or 5-day lift pass will be provided /liliEquipment (skis / poles / boards / boots if required) /liliInsurance (travel, medical and public liability) – depending on nationality /liliOne day off per week /liliPre-agreed time off during the season (non-peak weeks only) to /liliTeam Engagement Programme (contractor of the month and social events) /liliCompetitive wages of £1900.00 pcm working on a contractor basis /li /ulpNUMBER OF ROLES AVAILABLE /ppOne (Aosta / Pila) /ppbWHERE YOU CAN DO THIS ROLE /b /ppOur full time Snowsports Operations Supervisor is contracted to work in the Aosta Valley, Italy and work carried out in Aosta / Pila with ad hoc requirements to work in our other resorts of La Thuile, Courmayeur and Gressoney. /ppThe Holidays Co-ordinators are the face of Interski, assisting with the smooth organisation and delivery of the Ski Holidays market (adults’ groups, families, solo travellers corporate groups) in La Thuile Courmayeur. /ppThe Holidays Supervisor is the face of Interski, assisting with the smooth organisation of the Ski Holidays market across all resorts (Aosta / Pila, Courmayeur and La Thuile) and delivery of the Ski Holidays market (adults’ groups, families, solo travellers corporate groups) in Aosta / Pila. /ppJ-18808-Ljbffr /p #J-18808-Ljbffr