PpRequisition ID: 81806 /p h3Bringing out the best in people /h3 pDentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. /p pWorking at Dentsply Sirona you are able to: /p ul libDevelop faster /b - with our commitment to the best professional development. /li libPerform better /b - as part of a high-performance, empowering culture. /li libShape an industry /b - with a market leader that continues to drive innovation. /li libMake a difference /b - by helping improve oral health worldwide. /li /ul pFor our production site in Badia Polesine, we are looking for an /p h3IT Support Specialist /h3 pThe role will provide advanced technical support to end users, manage hardware/software/network installations, configuration and troubleshooting. This role is essential in Badia to ensure business continuity and seamless operations. /p h3Key Responsibilities /h3 ul liTechnical support and customer assistance for devices and software /li liInstallation, configuration, and maintenance of all IT equipment /li liUser management in Active Directory and system access /li liTroubleshooting login, VPN, and connectivity issues /li liUser training on new technologies /li liReviewing and updating IT documentation /li liEvaluation and replacement of obsolete devices /li /ul h3Skills /h3 ul liExcellent communication and interpersonal skills /li liAnalytical thinking and problem-solving abilities /li liAdvanced knowledge of Microsoft M365 (Outlook, Teams, SharePoint, OneDrive, Microsoft Dynamics AX is a plus) /li liExperience in IT service management (Service Now) and change management /li liAbility to work in international and multicultural environments /li /ul h3Requirements /h3 ul liDegree or Technical education preferred /li liMicrosoft certification is a plus /li liFluent Italian, Advanced English (C1); other languages are a plus /li liTimely and accurate ticket closure in ServiceNow /liliOn-call availability across shifts /li liCompliance with corporate standards, SOX, MDR and FDA nice to have /li /ul pDentsply Sirona is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona. /p pIf you need assistance with completing the online application due to a disability, please send an accommodation request to Please be sure to include “Accommodation Request” in the subject. /p /p #J-18808-Ljbffr