Work with us as a Help Desk Specialist. Our warehouse in Carisio is seeking a temporary KEY USER for 12 months.
We are GXO Logistics, the world's leading provider of contract logistics. We're designing the next generation of logistics, shaping the future of our industry and experimenting with cutting-edge solutions to unlock the growth of our multinational clients. As a leader in warehouse management and distribution innovation, we design, manage and optimize supply chains to offer customized, technologically advanced solutions to global top-performing companies.
We consider the environmental and social impact of everything we do, whether it's building career paths that contribute to the growth of our diverse teams or designing operations that reduce energy consumption and increase sustainability. GXO embraces diversity, equality and inclusion, implementing numerous social initiatives that help bring these convictions to life.
GXO operates as a highly integrated network of people, technology and infrastructure in 27 countries, with 970 locations, 18.5 million square meters of warehouse space and thousands of employees dedicated to efficiently managing our clients' merchandise. Our business is driven by exceptional managerial talent with decades of experience.
We offer one of the largest global platforms for outsourced e-commerce logistics, including Europe's largest order fulfillment platform, and serve a diverse and high-profile customer base, leveraging our expertise in high-value-added warehouse and distribution management, order fulfillment, e-commerce and reverse logistics. Our clients include over 30% of Fortune 100 companies and 24% of Fortune Global 100 companies, with long-term contracts offering visibility on future revenue and profits.
This job involves providing technical assistance to users regarding issues related to hardware (HW), software (SW) and PC and printer installations; organizing maintenance interventions on equipment and automation systems by interacting with external suppliers; analyzing operational needs and providing technical support to operational departments to implement new processes; testing warehouse management system (WMS) developments; training personnel (internal and external) on new procedures or functionalities; drafting user guides; providing assistance with delivery/programmation during new implementation development and releases; supporting the maintenance team to resolve problems; performing marginal activities of help desk; performing tasks in accordance with workplace safety regulations (D.Lgs.).