PpbJD Sports Fashion /b is a leading multi-channel retailer in sport, outdoor and fashion. The group has over 2,400 stores and offers customers the latest products from top brands. /p h3Overview /h3 pA directly reporting line to the Store Manager, the Supervisor, as an experienced sales assistant, provides support to the Store Management Team, contributing to improved customer service levels and the maintenance of company standards. /p h3Responsibilities /h3 ul liSales / Commercial Skills: Performs activities related to opening and closing the store: merchandise presentation, team briefing, and displaying new articles on the appropriate wall in the sales area. /li liPeriodically monitors profitability through KPI tracking. /li liParticipates in sales activities and ensures an exemplary level of customer service. /li liHandles customer complaints efficiently and courteously. /li /ul ul liVisual Merchandising: Ensures overall store presentation in collaboration with the Visual Merchandising team (where present): adherence to standards, stock rotation and product density, highlighting new products and price variations. /li /ul ul liLogistics / Loss Prevention / Cash Handling / Health and Safety: Holds the store keys and takes full responsibility for managing goods and staff entering and leaving the store. /li liActively participates in loss prevention and control in collaboration with the Profit Protection Manager through zoning, delivery checks, regular and extraordinary inventories. /li liPerforms cash opening and closing, ensuring daily cash register management in view of monthly administrative closure. /li liSupervises cash receipts, handles returns and customer refunds. /li liContributes to maintaining a clean, healthy environment and, when needed, ensures cleaning of common areas and of the sales/warehouse area to support a safe and healthy working environment. /li /ul h3Qualifications /h3 ul liExperience in structured retail outlets, preferably in dynamic and multinational contexts; /li liGood knowledge of the English language; /li liLeadership and good relational and communication skills; /li liKnowledge of the Office package (Outlook, Word and Excel). /li /ul h3Benefits /h3 ul liCareer progression /li liExperience in a young, dynamic and international context with strong growth /li liEmployee assistance program /li liAccess to the corporate perks portal /li liProduct discounts /li /ul pPlease note that the list of activities is indicative and non-exhaustive and the company may request other tasks related to the same role when necessary for business needs. /p pPlease include in your CV authorization for processing of personal data under EU Regulation 679/2016 and applicable Italian law. /p pThis job advertisement is addressed to all genders, in accordance with laws 903/77 and 125/91 and to people of all ages and nationalities, under Legislative Decrees 215/03 and 216/03. /p pThe high volume of applications requires careful review. If you have not been contacted within two weeks of applying, you are free to consider other opportunities or monitor our Career Page and LinkedIn page for updates on opportunities. /p pThank you for your interest in JD Sports! /p /p #J-18808-Ljbffr