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Head of fraud

Milano
IK Multimedia
Pubblicato il 19 dicembre
Descrizione

PpWhat if you could protect the foundation of Europe’s first Super App? Rebell is building something Europe has never had before: a Super App. /p pThink of it as the one app that brings everyone together — a single gateway where people can shop, pay, book, connect, and manage their daily lives, without switching between dozens of apps. /p pIn Asia, super apps like Alipay and WeChat have already transformed the way hundreds of millions of people live and interact. Now, for the first time, Europe is about to experience its own super app. /p pThis is not a concept. Rebell is already funded and staffed with leaders from Alipay, SIX Payment Services, Scalapay, and Credit Suisse, preparing for a launch in 2026. /p pWe are now hiring a bSenior Risk Fraud Manager /b to build and lead the strategy, tooling, and operations that protect our ecosystem against fraud and financial crime. /p pbYou’ll be the guardian of trust — designing the systems, processes, and intelligence that keep our users, merchants, and business safe. /b /p pAs bSenior Risk Fraud Manager /b, you will bdefine and execute Rebell’s fraud prevention and risk management strategy /b — ensuring that our growth and innovation are built on security and resilience. /p pYou will own the strategy for fraud detection, prevention, and dispute management, with a strong focus on bcard fraud, chargebacks, and transaction monitoring /b — the most critical operational risks for our business. /p pbThis is a founding role /b: you will design our fraud engine, build the playbooks, select the tools, and shape a team that scales across Europe. /p pYour goal is to protect millions of users — without ever compromising the seamless experience that defines a true super app. /p h3Responsibilities /h3 ul liMonitor and analyze user behavior across payments, wallet top-ups, P2P transfers, withdrawals, and card usage. /li liDetect fraud patterns: phishing, stolen card abuse, identity theft, mule accounts, internal collusion. /li liDesign and implement dynamic rules (risk scoring, velocity thresholds, device fingerprinting, IP reputation, etc.). /li liBalance automation and human oversight — ensuring we stay ahead of new fraud typologies without slowing down user experience. /li liOwn the end-to-end process of disputes and chargebacks, ensuring rapid resolution and minimal financial impact. /li liDefine policies and playbooks to prevent abuse while protecting customers. /liliCollaborate closely with Product and Customer Support to embed prevention mechanisms directly into the user journey. /li liConfigure, calibrate, and optimize fraud detection tools. /li liPartner with Product Engineering to embed fraud controls directly into the platform. /li liScale real-time monitoring and alert systems to manage millions of transactions. /li /ul h3Incident response investigations /h3 ul liLead investigations into suspicious behavior or confirmed fraud cases. /li liTake swift action: block accounts, freeze funds, contain losses. /li liCoordinate with Ops and Customer Support to manage client impact and recovery. /li liBuild a clear incident-response framework to ensure fast, coordinated action under pressure. /li /ul h3Collaboration with Compliance / MLRO /h3 ul liWork closely with Compliance on overlapping fraud-AML cases. /li liContribute to AML scenarios involving account takeover, synthetic identities, or unusual transaction flows. /li liHelp design internal controls and reporting frameworks aligned with EMI regulatory requirements (Banca d’Italia). /li liOwn fraud-related KPIs: fraud rate, chargeback rate, loss rate, false positives, detection time. /li liMaintain detailed incident logs and remediation actions. /li liContribute to internal and external reporting (risk committee, regulator prep, audits). /li /ul h3Why this role is unique /h3 ul liFoundational impact: you will design Rebell’s fraud risk strategy from the ground up, directly influencing product design, compliance, and user trust. /li liStrategic scope: not just managing fraud operations — but architecting the team, processes, and tooling that scale across Europe. /li liCritical mission: fraud prevention and chargeback management are mission‑critical for the sustainability of our business model. /li liWorld‑class team: work alongside leaders from Alipay, SIX Payment Services, Scalapay, and Credit Suisse. /li liOwnership upside: This is not just a job. As part of our Management Equity Participation, you’ll share in the long‑term value creation of Europe’s first Super App. /li liHigh visibility: your work will directly influence key company metrics and regulatory credibility — this is one of the most strategic positions in our launch team. /li /ul h3About you /h3 ul li7+ years of experience in fraud, risk management, or trust safety — ideally in fintech, neobank, PSP, or high‑volume digital services. /li liDeep expertise in card fraud, disputes, and chargeback management. /li liStrong grasp of fraud typologies in payments, wallets, and EMI frameworks. /li liFamiliarity with KYC/KYB onboarding, document fraud, synthetic identities. /li liHands‑on experience with real‑time monitoring tools, scoring engines, and dashboards. /li liComfortable working cross‑functionally with Product, Engineering, Ops, and Compliance. /li liStrategic builder mindset: able to design frameworks, recruit and lead a team, and scale a function. /li liFluent in Italian and English. /li /ul /p #J-18808-Ljbffr

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