Job Description
Mangia's Resorts seeks an experienced Maintenance Operations Director to oversee the management of all facilities and equipment within the Build-it area.
This role offers a unique opportunity to drive operational excellence and contribute to an exceptional guest experience. The successful candidate will be responsible for supervising a team of maintenance professionals, coordinating with external contractors, and ensuring timely repairs and reporting to the Corporate Tech & Maintenance Manager.
The ideal candidate will have strong technical knowledge of building systems, HVAC, pools, and energy management. A proven ability to manage teams and coordinate with external contractors is essential.
Key Responsibilities:
- Facility Oversight : Supervise the condition of all buildings, structures, and MEP systems, ensuring timely repairs and reporting to the Corporate Tech & Maintenance Manager.
- Guest Area Supervision : Monitor and maintain guest accommodations, amenities, OS&E;, and equipment across both Front and Back of House.
- Preventive Maintenance : Implement and report on the early preventative maintenance program, ensuring timely execution.
- Technical Coordination : Oversee HVAC, FLS, pools, and recreational facilities, ensuring smooth operations and troubleshooting.
- Energy & Sustainability : Manage the resort's energy conservation program and support CAPEX works with external contractors.
- Team Management : Organize internal team shifts and holidays, submitting proposals to the GM and Tech & Maintenance Manager.
- Emergency Response : Reside on-site or nearby to ensure availability for after-hours emergencies.
- Daily Operations : Manage the daily intervention list and ensure all tasks are completed efficiently.
- Gardening Supervision : Oversee landscaping activities performed by external companies or internal crew.
- General Support : Execute any additional tasks assigned by the General Manager to enhance guest satisfaction.
Requirements
- Minimum 2 years of experience in a maintenance leadership role within upscale or resort hospitality.
- Strong technical knowledge of building systems, HVAC, pools, and energy management.
- Proven ability to manage teams and coordinate with external contractors.
- Excellent organizational and problem-solving skills.
- Fluency in Italian ; English proficiency is a plus.
- Availability for on-site residence and emergency interventions.
- Experience with CAPEX planning and reporting tools.
Benefits
- Seasonal contract
- Accommodation available
- Meals provided
- Career growth opportunities within the company
- Dynamic and collaborative work environment
- Ongoing training and access to professional development courses