Location: Campoverde di Aprilia, Italy
Type: Full Time
Hours: 8 hours per day
Skills and Responsibilities
BCIC Swiss GmBH | Best Connect International Company is seeking a full-time on-site IT Support Specialist in Italy.
* Provide first and second level support for customer issues.
* Collaborate with third-party vendors to resolve complex AV issues.
* Communicate promptly regarding issue status and resolutions.
* Maintain ticket updates for all incidents.
* Install, upgrade, support, and troubleshoot Windows OS (XP, 7, 8.1, 10) and Microsoft Office 2010. Support Cisco Jabber and basic Mac OS support for Apple PC users.
* Install, upgrade, support, and troubleshoot printers and hardware.
* Perform preventive maintenance on computers, laptops, and printers.
* Conduct remedial repairs on desktops, laptops, printers, and peripherals.
* Use diagnostic tools to troubleshoot network, hardware, and software issues.
* Have a broad understanding of IT, including networks, servers, AV, smart devices, and telecoms.
* Work effectively in a project-based environment requiring flexibility and teamwork.
Requirements
* Valid work permit.
* Extensive knowledge of IT and computers.
* Several years of relevant experience preferred.
* Proficiency in Italian at least B2 level.
If you meet these requirements, please send your CV in English, mentioning the position in the subject line, including a WhatsApp number, as soon as possible.
Salary: Negotiable
Apply now!
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