PHays Italy, part of the multinational Hays group, a company listed on the London Stock Exchange, which offers consulting services in the Information Technology sector with the aim of contributing to the success and technological progress of individuals and companies, is looking for a /ppbr/ppbCustomer Service /bb Data Entry /b /ppbr/ppto join a team who will collaborate with a bleading financial institution /b. The project focuses on providing beducational financing solutions /b to buniversity students /b bhigher education centers /b, both in bItaly /b binternationally /b. The role involves bmanaging administrative processes /b, handling buser communications /b, bstakeholders /b’ relationships ensuring baccurate documentation flow /b to guarantee a high-quality service experience /ppbr/ppbKey Responsibilities /b /pulliAccurately bmanage /b bprocess data /b within binternal /b systems, ensuring bcompliance /b with bestablished procedures /b /liliOrganize monitor bemail communications /b with users, maintaining bclarity /b bprofessionalism /b /liliManage brelationships /b with bstakeholders /b /liliHandle bphone interactions /b for specific cases requiring direct support /liliVerify buploaded documentation /b btrack /b the bprogress /b of bapplications /b /liliCollaborate with binternal team members /b to bgather information /b provide btimely responses /b according to binternal policies /b /liliMaintain brelationships /b with buniversities /b bhigher education institutions /b for bdocumentation /b bmonitoring /b bprocess alignment /b /liliContribute to the boverall efficiency /b bquality /b of badministrative operations /b /li /ulpbr/ppbRequirements /b /pulliPrevious bexperience /b in bdata entry /b or bcustomer service /b / bcustomer care /b /liliStrong organizational skills attention to detail /lilibExcellent communication /b abilities a bprofessional approach /b /liliFluency in bEnglish /b; for non-native candidates, strong proficiency in Italian is required /liliFamiliarity with bdocument management /b in administrative, HR, or educational contexts is a plus /li /ulpbr/ppbLocation /b: hybrid in bMilan /b– 2/5 days on-site /ppbr/ppbFreelancers /b are highly welcomed too /ppbr/ppCandidates of bany gender identity /b, after reviewing the mandatory privacy notice available at are kindly requested to submit their CV in bPDF /bformat, quoting the reference number (Ref. b--- /b). Hays Solutions S.r.l. Sole Shareholder Company. Subject to the management and coordination of Hays Plc. /p