Job Description
The person we are looking for will be inserted into the Customer Service team as a Customer Service Specialist at our Global Headquarters in Piombino Dese, PD, Italy. The candidate will initially focus on our French/English speaking clients with the opportunity to follow others based on his/her linguistic skills.
They will have the following responsibilities:
·Elaborates sales order fulfilment management, tracks and monitors the related documents, commercial offers and contracts
1. Manages the operative process of the sales orders
2. Manages and supports customer relationships from the Headquarters (contracts, reports Meeting minutes, meeting follow-ups etc.)
3. Helps in organizing visits / audits at the Headquarters
4. Supports the management of the sales forecast for his/her assigned area
5. Works with Account Managers to guarantee customer satisfaction
Qualifications
Requirements for application:
6. Education: BA Degree in Modern Languages, Foreign Trading, Economy
7. Experience: 1/2 years of experience in a similar role
8. Languages: Outstanding fluency in English, fluency in French is considered a plus
9. Experience using Miscrosoft Office suite
Complete the profile:
10. Attention to detail
11. Good negotiation skills
12. Team work