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Learning and development consultant

Roma
Royal Caribbean Group
Pubblicato il Pubblicato 11h fa
Descrizione

PpThe Learning and Development (LD) Consultant serves as a strategic partner responsible for designing and delivering development programs for shipboard employees across all levels. The role covers end-to-end learning support—from needs analysis to planning and execution—to improve performance, productivity, and foster a culture of continuous learning. /p pThe position collaborates closely with land-based teams (Learning Organizational Development, Operational Leaders, Regional HR Directors/Business Partners, Talent Management) and shipboard leaders (Executive Committee and Department Heads). /p pAdditional duties may be assigned as needed, and all responsibilities must be carried out in accordance with the company’s Safety, Quality, and Environmental standards. /p h3Duties and Responsibilities: /h3 ul libServe as a strategic advisor /b to senior shipboard leadership, driving leadership development, change management initiatives, and alignment to company strategy and brand standards. /li libLead talent management processes /b, including performance assessments, development planning, succession planning, and career coaching to strengthen individual and team capability. /li libConduct needs assessments and on‑the‑job observations /b to identify performance gaps, recommend solutions, and improve crew satisfaction, guest satisfaction, and key business KPIs. /li libDesign and deliver impactful learning experiences /b, including leadership training, customized development sessions, and train‑the‑trainer programs to ensure effective knowledge transfer and operational excellence. /li libProvide ongoing coaching and consultation /b to onboard leaders, promoting continuous improvement, effective feedback practices, accountability, and a culture of learning and high performance. /li /ul h3Qualifications: /h3 ul liBachelors’ degree in LD, Business, HR, Psychology, or a related field. /li liAt least 5 years of experience in Learning Organizational Development within a hotel, cruise line, or corporate environment. /li liStrong background in adult learning, coaching, mentoring, and training techniques. /li liExcellent relationship‑building skills with the ability to work diplomatically across diverse teams and leadership levels. /li liPassion for continuous learning, strong business acumen, and the ability to influence and gain support. /li liHighly organized, self‑motivated, able to multitask in a fast‑paced multicultural setting. /li liProficient in MS Word, Excel, PowerPoint, and comfortable learning new systems. /li /ul h3Language Requirements: /h3 ul liMust speak English clearly and confidently, including in front of groups of all sizes. /li liMust read and write English fluently to interpret procedures and produce high‑level reports, documents, presentations, and written communication. /li /ul /p #J-18808-Ljbffr

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