We offer a job in a unique project, within a young, international, and dynamic team, in a beautiful open-air workspace by the sea with a view of Mount Etna. Responsibilities: - Guest Welcome & Assistance. - Concierge Services Promotion - Booking & Coordination - Customer Database Management: - Guest Communication & Service Coordination - Dinghy Dock Operations - Reporting & handling payments - Customer corner upkeep Qualifications: - Fluent English (written and spoken); additional languages are a plus. - Strong communication and interpersonal skills to provide excellent guest service. - Problem-solving mindset and ability to handle multiple requests efficiently. - Tech-skills: Basic knowledge of Google Docs and WhatsApp Messenger. - Experience in concierge services, hospitality, in the yachting industry is an advantage. - Highly responsible, proactive, and a strong team player. - Ability to work in a fast-paced, customer-focused environment. Work Conditions: - Seasonal contract from June to mid-September. - Working hours: shift work with 1 day off per week PLEASE NOTE: Non-EU citizens must be in possession of a valid work permit for Italy team at Yacht Hotel Taormina Moorings! Send your CV on WhatsApp 39 333 060 88 or Contratto di lavoro: Tempo pieno Retribuzione: €1.400,00 - €1.500,00 al mese Benefit: - Computer aziendale - Supporto allo sviluppo professionale Disponibilità: - Turni Domande di preselezione: - Imagine a tender approaches the dock with a nervous and stressed client on board. He is not a guest of Yacht Hotel but insists he needs to moor urgently. Your task is to politely yet firmly explain that this is a private dock, and only our guests are allowed to leave their tenders here. For all others, we offer a drop-off and pick-up service. How would you handle this situation to remain calm, respectful, and protect the company’s policies? Esperienza: - concierge hospitality tourism: 1 anno (Obbligatorio) Lingua: - inglese (Obbligatorio) Data di inizio prevista: 08/06/2025