Join Us as HR Business Partner! Are you ready to be a strategic partner at the heart of a fast‐moving international business? We're looking for an HR Business Partner to work closely with our Sales, Service, and Customer Care teams — shaping talent, driving performance, and enhancing the customer experience every day. This is the perfect role for someone who thrives on the front line of business impact, blending HR expertise with commercial insight.What You'll DoTalent & Capability DevelopmentSpot and develop the skills our Sales and After Sales teams need to excelPartner with L&D to create programs in negotiation, customer management, technical service, and commercial effectivenessOrganization & Workforce PlanningEnsure teams are structured for success — right people, right skills, right agilityOptimize organizational design for better productivity, faster responses, and happier customersPeople & Performance ManagementCoach managers on team performance, engagement, and commercial KPIsLead performance cycles for sales and technical teams with measurable impactRecruitment & Employer BrandingDrive strategies to attract top talent in commercial and technical rolesStrengthen our employer brand to make us the employer of choiceCompensation, Retention & ComplianceSupport competitive incentive schemes and retention plansEnsure HR processes meet compliance standards while empowering frontline teamsChange Management & CultureGuide teams through growth, new markets, and evolving service modelsPromote a culture of customer focus, collaboration, and service excellenceChampion well‐being and engagement tailored to field and technical teamsBusiness PartneringBuild strong relationships across Sales, After Sales, and internal support functionsSmooth workflows, reduce friction, and enhance customer outcomesWhat You Bring5 years of experience in HR Business Partnering, ideally in Sales or Service organizationsFamiliarity with multinational B2B/B2C environments with commercial and technical teamsFluency in Italian & EnglishDegree in Economics, Psychology, HR, or related fieldsPassionate about people, performance, and customer-focused resultsWhy Join Us?Work close to the business in a high-energy international environmentMake a tangible impact on people, processes, and customer satisfactionBe part of a culture that values collaboration, growth, and service excellenceHome office flexibilityWelfare allowanceLife insurance benefitComplementary pension fundMeal allowance (restaurant tickets)HR Business Partner • terni, Umbria, ITALY#J-18808-Ljbffr