Overview
Join to apply for the Senior Solutions Engineer - Milan role at Darktrace
Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world.
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Responsibilities
What Will I Be Doing
You will use your expertise to provide technical pre-sales and post-sales support, partnering with Account Executives and Customer Success Managers to drive revenue growth and further the adoption of our products. These roles offer accelerated career development and numerous opportunities for personal advancement. You’ll be provided with extensive training and support and you build upon your existing skills in this role.
You’ll be the go-to technical point of contact between clients, partners and internal teams here at Darktrace, providing your passion and expertise on our cutting edge cyber security solutions to become a trusted advisor to our clients. Your technical excellence will be highly valued as you meet client and internal team needs, ultimately leading to increased revenue and client satisfaction. You will also be;
* Working alongside the sales teams in meeting with clients regularly through the full end-to-end sales processes, being accountable for the delivery of POV (Proof of Value) engagements
* Presenting Threat Intelligence Reports and advice to a variety of audiences, from technical teams to C-level Executives
* Designing and building custom client integrations and defining solution architectures
Qualifications
What Experience Do I Need
We welcome applications from candidates that come from a technical background with existing sales engineer experience in pre-sales / post-sales engagements.
Ideally you’ll have an avid interest in cybersecurity with a strong knowledge of network and security devices / systems (e.g. Cisco, Juniper, Firewalls, IDS, IPS, SIEM) as well as knowledge of TCP / IP and common networking protocols. You’ll also likely have :
* Excellent interpersonal skills (written and verbal) and the ability to share complex technical information in a compelling way
* The ability to work as part of a team in an innovative and fast-paced environment while delivering to deadlines
* The ability to build long lasting business relationships
Benefits
* Four weeks holiday + all public holidays
* Additional day off for your birthday
* Accident, death & disability insurance
* Meal vouchers
* Employee Assistance Program
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Engineering and Information Technology
Industries
* Computer and Network Security
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