Carrier Manager Team Lead - Responsabile ufficio traffico - protected categories art.68 / 99Our fast-growing technology startup, sennder Italia, is seeking a Carrier Manager Team Lead to join our Operations Team, responsible for the international market (EU). The role is based in Milan and reports to the Head of Operations.This position is open to candidates registered under Law 68/99 for protected categories. We value humility and are interested in your character as much as your talent. We encourage applications from those who meet part of our criteria, embracing diversity to foster innovation.If you are passionate about advancing yourself, sennder, and the logistics industry, and are curious and proactive, you may be the ideal candidate. We look for team players who see opportunities in uncertainty and align personal growth with company success.As a Carrier Manager Team Lead, you will manage a team of junior and senior staff, oversee the punctual and efficient dispatch of transports, and maintain relationships with carriers to support our growth in the international market. You will collaborate with the operations, finance, and quality teams to ensure excellent service and quality.sennder Italia, headquartered in Milan, is revolutionizing road freight logistics by making it simpler, quicker, and more cost-efficient through technology. We connect trucking companies with shippers via real-time GPS tracking and analytics. A joint venture between sennder GmbH and Poste Italiane, we combine innovation with extensive distribution expertise.In this role, you will:Ensure freight coverage using internal tools, external capacity, and sales techniques;Work closely with trusted carriers to ensure quality service and strengthen relationships;Promote carrier technology adoption;Expand our carrier network by onboarding key partners;Supervise daily transports and handle carrier inquiries;Manage a team, resolve business challenges, and identify opportunities;Develop team skills, manage issues, and analyze performance to support company goals.Preferred candidates will have:Data-driven approach to analyzing key metrics;Over 3 years of experience in full truck load road transport, preferably with freight forwarding;At least 1 year of people management experience with a minimum of 3 direct reports;Strong organizational skills and attention to detail;Problem-solving skills and an entrepreneurial mindset;Fluency in Italian (native) and proficiency in English.What you can expect:A rapidly growing company transitioning from startup to scale-up, offering impactful work and career opportunities;An international team of over 800 employees from 65+ nationalities;Structured feedback, personal development plans, and transparent career progression;On-the-job learning and development opportunities;Regular team events and networking opportunities;When in office: snacks, drinks, and fruits;Remote work options respecting COVID-19 guidelines.
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