Network Services Governance & Administration Manager
Join to apply for the Network Services Governance & Administration Manager role at Generali
GOSP provides shared services to the Group companies. The Local Network department is responsible for managing and governing local network services at a European level, ensuring operational continuity, compliance with corporate guidelines, and process optimisation. The unit interacts with other departments and internal stakeholders to define requirements and implement technological solutions.
The resource will be responsible for the administrative management of contracts related to local network services, project governance, and European budget monitoring. They will define guidelines and projects for the delivered services, collaborating with other departments and internal customers to gather requirements and configure the ServiceNow tool sections dedicated to the Local Network area.
Responsibilities
Administrative management of Local Network department contracts
Supervision of project governance and delivery processes
Planning and monitoring of the European budget
Definition of guidelines and projects for local network services
Interaction with other departments and internal stakeholders to gather requirements
Configuration and optimisation of ServiceNow tool sections dedicated to service management
Support for audit and compliance activities
Issuance of purchase orders to suppliers
Requirements
Degree in Economics, Management Engineering, Computer Science or related fields
3–5 years of experience in administrative/contract management and IT governance
Knowledge of IT service management tools (preferably ServiceNow)
Skills in budgeting and financial analysis
Fluent English (mandatory); French is a nice‑to‑have
Familiarity with international contexts and complex organisational structures
Soft Skills
Ability to work in a team and in multicultural environments
Excellent communication and negotiation skills
Problem‑solving and results‑oriented mindset
Strong organisational and prioritisation skills
Attitude for cross‑functional collaboration
Notes / Preferences
Willingness to interact with teams distributed across multiple European countries
Knowledge of ITIL processes is considered a plus
Experience in digital transformation projects and process optimisation
Company Profile
Generali is a major player in the global insurance industry. Over almost 200 years, we have built a multinational Group that is present in more than 60 countries, with 470 companies and nearly 80,000 employees. GOSP – Generali Operations Service Platform – is a joint‑venture between Generali and Accenture that provides IT and Procurement services to Generali Group companies. Based in Italy, it has 6 branches across Europe and employs about 1,200 people.
Senior Details
Seniority level: Associate
Employment type: Full‑time
Job function: Information Technology
Industries: Insurance
#J-18808-Ljbffr