FLYING DOCTOR Senior Servizio Postvendita Auto MESTRE
In CAMPELLO MOTORS, for a new leading automotive brand in the launch phase, we are expanding our team by strengthening the after-sales department.
Specifically, to provide the best POST-SALE TECHNICAL ASSISTANCE to the network of Italian dealerships, we are looking for a Flying Doctor Senior Servizio Postvendita Auto for the MESTRE headquarters.
* Provide technical support via phone, online, and on-site to the Italian dealership network for resolving technical post-sale issues and vehicle repairs
* In case of critical diagnosis on the field, offer on-site technical assistance and report encountered issues accurately and systematically, producing standard documentation
* Travel may be required to support the network as needed
* Manage the 360° brand presence as Flying Doctor Servizio Postvendita Auto
* Handle technical tickets on the platform, offering suggestions and best practices
* Assist the warranty department in evaluating complex cases
Requirements:
* At least 3 years of experience in a similar role
* Auto Electronics: Diagnose and repair electronic problems. Knowledge of engine control systems, ABS, airbags, wiring, etc.
* Diagnose and repair hybrid, electric, and traditional vehicles
* Mechatronics skills to diagnose and solve electronic and mechanical problems
* Technical diploma or equivalent technical skills gained in vehicle repair in after-sales
* Knowledge of main IT systems (Excel, conferencing software, etc.)
* Competitive salary package
* Experience with high-potential automotive brands within a solid company with 50 years of experience
* The workplace is located in Mestre, with travel expected across Italy
Applicants must attach a CV to be considered. The position is full-time, Monday to Friday. Required languages: Italian and English. The role involves in-person work and potential travel within Italy.
The search is open to all candidates (L.903/77). Please read the privacy policy in accordance with art. 13 of Regulation (EU) 2016/679 (GDPR).
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