Location, Type, Skill, Responsibilities & More
IT Support Specialist
Location: Rome, Italy
Type: Full-time
Hours: 8 hours per day
Skills & Description: BCIC Swiss GmBH | Best Connect International Company is looking for a full-time on-site IT Support Specialist in Italy.
Responsibilities:
* Work with third-party vendors to resolve complex AV issues.
* Provide timely communication on issue status and resolution.
* Maintain ticket updates for reported incidents.
* Install, upgrade, support, and troubleshoot Windows XP, 7, 8.1, 10, and Microsoft Office 2010.
* Support Cisco Jabber and basic Mac OS to assist Apple PC users.
* Install, upgrade, support, and troubleshoot printers and hardware.
* Perform preventative maintenance on computers, laptops, and printers.
* Perform repairs on desktops, laptops, printers, and peripherals.
* Use diagnostic tools for network and hardware/software troubleshooting.
* Have broad IT knowledge including networks, servers, audio/visual, smart devices, and telecoms.
* Work flexibly in project-based environments requiring teamwork.
* Perform other duties as assigned.
Requirements:
* Valid work permit.
* Extensive IT and computer knowledge.
* Several years of professional user support experience and solution evaluation/design.
* Knowledge of the local language at B1 level.
If you meet all the above requirements, please send your CV in English, mentioning the position in the subject line, along with a WhatsApp number, to shamsun.nahar@bcic-swiss.com. Salary is negotiable.
Company Details: BCIC Swiss GmBH, Lättichstrasse 6, Baar, Switzerland. bcic-swiss.com
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