Overview
Network Operations Manager – Milan, Italy (Bicocca) – Hybrid working
Are you ready to take the lead in powering the future of digital content delivery?
An innovative and rapidly growing media technology company is looking for a Network Operations Manager to oversee and evolve the backbone of their intelligent streaming infrastructure.
This is a fantastic opportunity to work in a high-impact role where technology, performance, and reliability converge.
Responsibilities
* Manage and develop the Network Operations Team.
* Ensure the best quality of service for the network infrastructure.
* Develop and assess the skills of team members.
* Monitor and ensure completion of activities and projects.
* Technically support teams during the analysis and troubleshooting phase.
* Approve strategies to improve network capacity and performance.
* Plan standard infrastructure expansion according to business requirements.
* Lead network upgrade projects.
* Manage incident and communication with internal teams.
* Administer vendors and coordinate ISP relations.
* Evaluate network services and providers.
* Manage budget to ensure the best solutions.
* Plan and organise disaster recovery and business continuity test.
* Ensure that security standards are maintained in procedures and configurations.
* Collaborate with other teams to address complex network problems.
* Review and validate configurations, operating procedures, and documentation.
* Provide support as an escalation point for the Network Operation Team.
* Support customer-facing teams with technical details.
* Review detailed reports on network performance, capacity planning and project status.
* Identify and propose improvements to network infrastructure and operations.
Experience
* Minimum of 10 years of experience in Telco network operations and engineering or ISP
* Preferred experience with or exposure to CDN infrastructures.
Qualifications
* Education: Bachelor's degree in Telecommunication, Computer Science, Information Technology, or a related field.
Skills
* Strong Knowledge of: Internet Service Provider, Internet Exchange, Transit, Edge on net services, Peering configurations and troubleshooting, Dynamic routing protocols like BGP, OSPF, Data Center, colocations, racking, powering, interconnections, LOA, L2/L3 connectivity.
* Knowledge of network devices and configurations.
* Experience with Linux for network monitoring and tools.
* Excellent problem-solving and analytical skills.
* People and time management
* Strong communication and documentation skills.
* Project Management Skills
Certifications
* CCNP or CCIE or equivalent certifications are preferred.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology and Management
* Industries
* Broadcast Media Production and Distribution and Technology, Information and Media
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