Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.
The essence of the Belmond brand is built upon its heritage, craftsmanship, and genuine, authentic service.
Romazzino, a Belmond Hotel in stunning Costa Smeralda, is looking for a talented Front Office Supervisor to join our team for the 2025 season.
The ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence, curiosity, and community.
He/she is passionate about service and eager to grow professionally.
He/she works closely with our guests on property to discover their preferences and how they want to feel, creating tailored recommendations.
Reports to the Front Office Manager.
* Fulfills Front Office operations according to company policies, standards, and procedures, maintaining high standards at all times;
* Responsible for cash accounting (guest bill payments);
* Communicates all relevant guest and group activities to internal teams;
* Anticipates guest needs and handles guest complaints.
Requirements
* High standards of service;
* Fluent in English and Italian; third language preferred;
* At least 2 years of experience in a similar role within a luxury environment;
* Effective communication skills;
* Results-driven attitude;
* Global perspective;
* Seasonal Labour contract according to C.C.N.L. Settore Turismo (Confindustria);
* All meals provided;
* Uniform dry cleaning;
* Team social events;
* Accommodation provided for non-residents.
Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.
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