OverviewWorking with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more careers.bms.com/working-with-us.
Position SummaryThe TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients. The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working. The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical group practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) - by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values. The TAS role is field-based. A TAS is anticipated to spend 100% of their time in the field with external customers.
Key ResponsibilitiesPortfolio PromotionPromotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.Prepares and successfully implements comprehensive territory and account plans.Proactively uses available tools to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.Creates and implements strategic account plans to achieve sales targets and drive business growth.Identifies new business opportunities within existing accounts and explore ways to increase our brand share in the accountDrives both territory and account management effectivelyFollows through on created demand with acquisition personnel in the HospitalManages hospital stakeholders to ensure funding availability and enough stock available to meet patient demand.
Fair & Balanced Scientific DialogueDemonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.Maintains a high level of working expertise on emerging data for approved indications.Maintains consistent contact with customers and deliver targeted number of calls as per agreed criteria, i.e. objectives, strategic prioritization, identification and update of customer base and tiering.Closely monitors/address competitor activities in the field
Cross-functional CollaborationProactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.Works closely with commercial department to ensure timely delivery of our products to hospitals.
ComplianceComplies with all laws, regulations, and policies that govern the conduct of BMS.Works in accordance with BMS policy and the ARPIM code of practice.This role should align to the Compliance culture to further strengthen the function's ability to meet our goals and expand our efforts in driving Bristol-Myers Squibb to meet the highest standards of ethics.
Required Qualifications & ExperienceAdvanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).Experience in Cardiology/Neurology required.Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.Strong selling and promotional skills proven through a track record of performance.
Key Competencies DesiredChange agility - The ability of individuals, teams, and organizations to adapt, respond, and thrive in the face of change and ambiguity.Scientific agility - Ability to understand the application of science to the business by staying up-to-date in the rapidly changing landscape of scientific advancement to address the needs and challenges of healthcare professionals and organizations.Selling skills/Customer engagement - The ability to effectively engage, influence and partner with HCPs, utilising all communication channels, to competitively position BMS medicines and solutions.Customer/Commercial mindset - Adopting a strategic and customer-focused perspective to competitively drive business success and growth.Teamwork/Enterprise mindset - An approach that prioritizes collaboration, shared goals, and collective success within a team or organization to deliver an exceptional customer experience.Digital agility - The ability to adapt, thrive, and excel in the rapidly evolving digital landscape harnessing digital technologies to increase customer engagement and overall competitiveness.Analytical mindset - An approach with a strong emphasis on critical thinking, logical reasoning, and data-driven decision-making to identify and capitalise on the best opportunities for BMS.
Additional InformationIf you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as Transforming patients' lives through science, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role. Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People With DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eoo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.
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