Do you have experience in customer service and want to work with the company that takes care about support people in improving quality of life by providing solutions in mobility?This opportunity is for you!As part of our continued growth plans at Rehasense, we are looking for a highly motivated and customer focused individual to come and join our team as Customer Service Specialist. The ideal candidate will be responsible for will collaborate on order entry and management, maintaining customer relationships in the domestic market.Sounds like the perfect role for You? Don't wait – apply now!
Orders registration in the TeamSystem Enterprise ERP;Tracking orders/controlling shipments by collaborating with the logistics department;Collaborating with the finance department on administrative support for orders and related documentation;After-sales service: Collaborating with customers and the sales department to manage complaints, returns, and credit notes;
Requirements
Professional experience in a similar position in customer service, sales, or order managementKnowledge of TeamSystem Enterprise or another comparable ERP systemFluent English written and spokenGood knowledge of Microsoft OfficeDriving license category BStrong attention to detail and accuracyAbility to work independently and as part of a teamOrganizational skills, flexibility, and problem-solving skills
Benefits For You
Great workplace culturePermanent full-time job contract, with a National Collective Bargaining Agreement for CommercePossibility of one day of remote (smart) working per week (once the probationary period has concluded)Company laptopInternal trainingsMany experts you can learn fromOpen and accessible management team
We would like to inform you that only CVs in English will be consideredCOMPANY BACKGROUNDRehasense was founded in 2010 and is now a recognised international company with a strong base in Europe and further representation in the Asia-Pacific region, Canada, and the United States. The interdisciplinary Rehasense team is made up of specialists in engineering, product design and the luxury goods industry with decades of professional experience. Rehasense specialises in innovative quality products for the rehabilitation market with focus on safety, compliance, design, and functionality. The product range includes mobility aids such as rollators, power add-ons, wheelchairs as well as care beds, transfer aids and ramps. All offered products are manufactured in accordance with QMS, which is certified based on ISO 9001 and ISO 13485 international standards and meet local regulatory requirements (e.g., MDR).#J-18808-Ljbffr