This position is located at the Vicenza Tax Relief Office, Caserma Ederle
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
Duties
* Verifies customer eligibility, reviews and verifies applications for completeness and accuracy of information.
* Receives payment and provides change for service fees. Accurately maintains change funds. Maintains all automation requirements associated with special events. Updates customer files with new information.
* Verifies all customer data transactions for accuracy. Provides guidance to questions regarding changes/updates of assigned programs.
* Maintains office-filing system, assists with funds control, data entry and credit card processing at various events. Reviews validity of application and maximum distribution of forms.
Requirements
* Direct Deposit and Social Security Card is required
* Meet qualification/eligibility/background requirements for this position.
* A probation period of one year may be required.
* Possesses satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-13, to include a Tier 1 background investigation.
Qualifications
Demonstrated work experience performing the duties listed below (Note: Work experience must be equivalent in difficulty to the NF-01 level).
* Receiving payment & providing change to customers.
* Creating and maintaining customer files and/or an office filing system.
Highly Desirable Criteria
Previous work experience in Department of Defense (DOD) Family and Morale, Welfare and Recreation (FMWR) operations
Prior experience in Tax Relief office operations - VAT and UTEP
Prior experience with RecTrac
Experience using a point-of-sale (POS) system
Claims must be verifiable in one's resume. Educational transcripts, training certification and other supplemental material must be uploaded at the time of application. Candidates meeting the highly desirable and highly qualifying criteria will be referred to management first.
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