Ph3About Salesforce /h3 pSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. /p h3Strategic Operations Manager /h3 pThe Strategic Operations Manager is a high-impact role that bridges executive strategy and field execution. Reporting to the Vice President, you serve as a strategic partner responsible for translating business priorities into operational outcomes. /p pYou will own key components of the organization's operating model, leveraging data-driven insights to identify opportunities, address performance gaps, and drive cross-functional initiatives. Working closely with Sales, Operations, Finance, and Strategy teams, you will help ensure the organization remains aligned, agile, and accountable to its strategic objectives. /p h3Key Responsibilities /h3 ul liServe as a trusted advisor to the VP, providing insights and recommendations that support strategic decision-making. /li liLead the development, execution, and quarterly tracking of the organization's V2MOM, ensuring alignment to business priorities and measurable outcomes. /li liSynthesize complex business data into executive-ready presentations, business reviews, and strategic recommendations. /li liDevelop compelling “State of the Business” narratives that translate performance metrics into actionable insights. /li /ul h3Business Operations Performance Management /h3 ul liAnalyze key business metrics, including pipeline generation, retention, customer success, and attrition, to identify risks, opportunities, and performance trends. /li liConduct root-cause analyses and recommend actions that improve business performance and operational effectiveness. /li liDesign and lead the organization's operating cadence, including Quarterly Business Reviews (QBRs), leadership meetings, and all-hands forums. /li liEstablish reporting frameworks, performance metrics, and governance processes that drive accountability and informed decision-making. /li /ul h3Strategic Programs Cross-Functional Leadership /h3 ul liLead the planning, execution, and adoption of strategic go-to-market and organizational initiatives. /li liPartner with Sales, Operations, Finance, and Strategy leaders to align priorities, remove barriers, and accelerate execution. /li liServe as a key liaison between field teams and centralized functions, ensuring programs are effectively operationalized and adopted. /li liContinuously evaluate and improve processes, operating models, and governance frameworks to increase organizational effectiveness and business impact. /li /ul h3Required Qualifications /h3 ul liExperience in Strategy Operations, Business Operations, Sales Operations, Management Consulting, Chief of Staff, or a related function. /li liStrong analytical and problem-solving skills with the ability to translate data into actionable business recommendations. /li liExperience leading complex cross-functional initiatives and driving alignment across diverse stakeholder groups. /li liExcellent executive communication, presentation, and storytelling skills. /li liDemonstrated ability to influence without direct authority in a matrixed organization. /li /ul h3Preferred Qualifications /h3 ul liExperience supporting go-to-market, sales, customer success, or revenue operations organizations. /li liExperience developing executive business reviews, performance dashboards, and strategic planning processes. /li liFamiliarity with business intelligence, reporting, and data visualization tools. /li liExperience operating in a high-growth, global, or highly matrixed environment. /li /ul h3Unleash Your Potential /h3 pWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. /p pSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. /p /p #J-18808-Ljbffr