Ph3Who We Are /h3 pApplied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting‑edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next‑generation technology, join us to deliver material innovation that changes the world. /p h3What We Offer /h3 pLocation: Agrate MB, ITA /p pYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. /p pAt Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about benefits. /p h3Field Service Engineer Role /h3 pAs a Field Service Engineer (Customer Engineer) at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. /p pWe are looking for a Field Service Engineer, who will support our customer and our team in Agrate Brianza (Monza, Italy), guaranteeing the best performance of Applied Material's Equipment. /p h3Key Responsibilities /h3 ul libManagement of equipment performance and supply of spare parts /b /li libImplement and guarantee all levels of preventative and corrective maintenance within timelines /b /li libSupporting in Troubleshooting activities and fix technical issues on equipment. /b /li libDiagnoses and resolves hardware issues through understanding of software and process data as needed. /b /li libPerforms upgrades and retrofits on equipment. /b /li liEnsures that the team apply the correct procedures and checklist for maintenance both corrective and preventive /li liUnderstands and implement correct work methodologies and procedures as per company and customer quality standards. /li liAnticipates and responds to equipment issues and escalations in a timely manner /li liCollaborates and communicates with company stakeholders /li liParticipates in internal and customer meetings. /li liWithin assigned scope, assist management in operation of site service business. /li liAssists Applied Materials field management in establishing and achieving objectives for assigned account. /li liKeeps field management informed on customer perception of system performance. /li liTakes initiative to avoid and resolve customer problems. /li liMay occasionally initiate projects to drive down costs or increase uptime. /li liMay work in shift depending on assignment /li liTravel flexibility is required /li /ul h3Soft Skills /h3 ul liAbility to interact in a professional manner with colleagues and customers /li liCommunicates and presents effectively technical content in a clear manner during customer meetings /li liOriented to team leading and service to customers /li liObjective and data driven approach /li liPlan and organize work tasks properly and by priorities /li liAbility to communicate in a global organization /li liExplains technical information within the team and with supporting AMAT network of experts /li /ul h3Computer Skills /h3 ul liMinimum capabilities required: Outlook, MS Office (Excel, PowerPoint, etc.) /li liAdditional capabilities welcomed: advanced software skills, industrial automation, problem solving through software analysis, software coding, server administration, computer analyst. /li /ul h3Education /h3 ul liUniversity Degree in Engineering with limited experience or ITS – Post Diploma in Factory Automation/Mechatronics. /li /ul h3Additional Information /h3 pbTime Type: /b Full time /p pbEmployee Type: /b Assignee / Regular /p pbTravel: /b Yes, 20% of the Time /p pbRelocation Eligible: /b No /p pApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. /p /p #J-18808-Ljbffr