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Job Description:
CONTEXT
The Global Application & Processes Manager will effectively collaborate with multiple stakeholders to lead project activities, including preparing deliverables, designing processes, and managing iterations with business partners. This role involves defining current and future business processes within Menarini Group, identifying issues and risks, suggesting mitigation strategies, and driving technological solutions. The ideal candidate will:
* Be a talented IT/Business professional passionate about complex challenges
* Be determined to succeed by ensuring timely delivery of end-to-end IT solutions
This role will oversee the implementation, management, and optimization of Manufacturing and Engineering solutions, focusing on Production Execution, Logistics, Engineering (maintenance, calibration, equipment commissioning, qualification), Pharma Serialization, and EHS. Responsibilities include configuring systems, managing updates, troubleshooting, and working closely with Solution Architects and Infrastructure Leads for system setup.
The Manager will work with stakeholders to gather requirements, develop business cases, and deliver cost-effective solutions, incorporating feedback for continuous improvement.
MAIN ACTIVITIES AND RESPONSIBILITIES
* Map and analyze business processes and assess impacts of new systems
* Redesign processes to meet organizational goals
* Identify opportunities for operational improvements aligned with business priorities
* Benchmark emerging technologies and advocate for their adoption
* Act as Change Manager for organizational projects
* Support key users and process owners during change initiatives
* Collaborate across departments to understand needs and opportunities
Project Management and Execution
* Engage with key users and process owners
* Gather, analyze, and document business requirements
* Design technical solutions and develop project plans
* Manage project scope, schedules, budgets, and resources
* Lead or participate in multiple projects, ensuring successful delivery
* Manage relationships with vendors and partners
* Configure and implement software solutions
* Monitor progress, mitigate risks, and manage change requests
* Drive user adoption and post-go-live support
* Identify continuous improvement opportunities
Application Maintenance and Continuous Improvement
* Conduct lessons learned and gather user feedback
* Address improvement areas collaboratively
* Monitor vendor performance and SLAs
* Manage budgets for application maintenance
* Ensure governance, compliance, and system integrity
Business Applications Management
* Oversee lifecycle management of business applications
* Supervise system integration and roadmaps
* Collaborate with vendors and support cross-functional systems
Job Requirements
Education:
* Bachelor’s or Master’s in Economics, Finance, Engineering, or Computer Science
* English proficiency from B2 level
Professional Experience:
* At least 5 years in a similar role within an international or complex organization
* Experience in transformation initiatives as a Functional Analyst
* Deep knowledge of Demand to Stock processes, especially in pharma, with GxP compliance
* Proven success in leading IT projects implementing business applications (ERP, MES, Serialization Software)
* Understanding of manufacturing processes and experience with SAP PM or similar systems
* Experience with calibration, C&Q systems, and data visualization tools like Power BI is a plus
Additional Skills:
* Experience in digital transformation and organizational design
* Strong analytical, problem-solving, and stakeholder management skills
* Excellent communication skills and proficiency with Google Suite (preferred)
About Menarini Group
Menarini Group is a leading Italian pharmaceutical company committed to quality, innovation, and sustainability. Known for its research-driven approach and global collaborations, Menarini strives to deliver high-quality therapeutics and diagnostics solutions worldwide.
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