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Ferrara has been creating sugar confections for over 115 years, making moments of sweetness, celebration, and connection for candy lovers of all generations. Today, the company is the #1 sugar confectioner in the United States, with a passionate team of nearly 9,000 employees. Ferrara produces hundreds of products sold under 20 popular brands like Brach’s, NERDS, SweeTARTS, Laffy Taffy, and Trolli, reaching more than 66 million U.S. households annually, and also offers Dori snacking products in Brazil, including brands like Dori, Gomets, Pettiz, and Yogurte 100. Additionally, Jelly Belly, renowned worldwide for its confections, was acquired in November 2023.
Manager, Retail Analytics
Work Location and Schedule
Location: Chicago (Remote flexibility available)
The Retail Analytics Manager is responsible for developing, managing, and optimizing data-driven insights to support retail execution across multiple channels, including Walmart, grocery, and convenience stores. This role will lead performance tracking, scorecard development, and automation efforts, ensuring alignment with organizational goals for sales growth, retail execution, and ROI.
Key Responsibilities
* Retail Performance Measurement & Scorecards: Develop and maintain industry-standard retail scorecards for Direct Retail, Walmart & Grocery Brokers, and Convenience Brokers, incorporating KPIs. Implement benchmarks and goals aligned with industry standards and company priorities. Ensure scorecards provide actionable insights for broker managers, account teams, and leadership.
* Retail Execution & Optimization: Partner with Broker Managers to ensure data-driven decision-making around execution priorities. Track new item cut-ins across channels. Develop KPIs for store-level execution, including distribution gaps, display execution, and sales impact. Support performance tracking for Direct Retail, including incremental sales and productivity. Establish an ROI measurement framework to assess retail team effectiveness.
* Data & Automation Initiatives: Lead collaboration with IT and Data Teams to automate reporting processes. Drive efficiency by reducing manual work and integrating real-time analytics. Identify and implement new tools to enhance reporting accuracy. Work with Broker Managers and Account Teams to enable prioritization through KPIs. Develop feedback loops to ensure insights improve retail execution. Participate in weekly/monthly account meetings to align data priorities.
* Budget & Strategic Planning: Support retail execution budgets and identify areas to improve spend efficiency and maximize ROI through data insights.
Skills for Success
* Analytical mindset: translating complex data into actionable insights.
* Collaboration & communication: working effectively with broker managers, account teams, and IT.
* Process improvement: implementing efficiencies in automation, reporting, and tracking.
* Results-driven: focusing on sales, execution, and ROI improvements.
* Retail industry knowledge: understanding merchandising, display execution, and store performance drivers.
* Leadership through ambiguity: demonstrating adaptability and strategic thinking during change.
Preferred Experiences
* Bachelor’s Degree with 5+ years in Retail Analytics, Category Management, or Retail Execution.
* Experience in scorecard development, KPI measurement, and retail data analysis.
* Proficiency in Excel, Power BI, Tableau, or similar tools.
* Understanding of retail dynamics in Walmart, grocery, and convenience sectors.
* Experience working with retail data, POS data, and merchandising tracking.
* Ability to interpret data into insights for cross-functional teams.
* Project management and automation experience.
What We Offer
Ferrara supports employees with comprehensive benefits that promote health, financial wellness, and paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance.
Salary Range: $110,000 to $153,000
Ferrara’s success is driven by consumer insights, retailer partnerships, and diversity. Headquartered in Chicago, with over 27 locations across North America, Brazil, and China, Ferrara is a privately held company related to Ferrero. Learn more at our website.
Equal Opportunity Employer
Ferrara is committed to equal employment opportunities, making hiring and advancement decisions based on merit and qualifications without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability, or other protected categories.
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