Join to apply for the
SALES ASSOCIATE (MINIMART)
role at
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) .
Description – External This position is open to U.S. citizens who are either active duty members or family members of U.S. Military or Civilian personnel currently assigned to Naples, Italy.
Documents Required
No Fee Passport (front page, Visa page; Statement from back page)
Sojourner's Permit or Receipt
Sponsor's Orders
DoD ID Card (both sides)
Social Security Card
DD214 (if prior military)
Letter of Good Standing (H.S. Students only)
Authorization Chit for supplemental employment from your Command (Active Duty Only)
MUST BE 18 OR OLDER TO APPLY
Job Summary Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar including but not limited to opening and closing, preparing, displaying, replenishing goods and cleaning stations and equipment as necessary.
Duties and Responsibilities
Greets and engages customers in conversation to provide sales related assistance. Assists in the selection of merchandise and suggests additional items to complement the customer's selections. Offers customers the opportunity to purchase extended product warranties and explains coverage benefits and price.
Interacts with customers and coworkers in a friendly and professional manner, adhering to NEX dress code uniform standards and supporting sales team members to the maximum extent possible.
Becomes knowledgeable regarding merchandise with proper set-up use, care characteristics, pricing and warranty coverage. Communicates product-related information to customers clearly.
Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor, store manager, etc. regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of store department sales goals, etc.
Completes sales transactions efficiently. Thanks customers for their patronage.
Performs cash register transactions accurately, including cash, charge, check, gift certificates, layaway, etc. in an accurate and procedurally correct manner.
Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping, engraving, delivery, gift certificates, etc. Offers customers the opportunity to open a NEXCARD account and informs them of the benefits.
Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc. Handles customer returns and problems tactfully and efficiently, applying store policies consistently and intelligently to ensure customer satisfaction.
Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons, internal and external, to deter theft.
Unpacks and stages merchandise as assigned; assists in creating store displays and in performing periodic inventories.
Completes paperwork associated with merchandise inventory movement, price adjustments, customer returns, cash register operation, etc. accurately and completely.
Eligible for and participates in applicable commission and gainsharing sales incentive programs.
Is required to lift up to 25 lbs. as it relates to job duties, including assisting customers, lifting merchandise, stocking sales areas, etc. (Applicable to Minimarts operating a Food and Beverage Convenience Bar; incumbents may be required to perform all or any combination of the following)
Open and close the Food and Beverage Convenience Bar.
Ensure all equipment is turned on during opening and turned off during closing (display merchandiser signs, etc.).
Preheat and display products in heated display merchandiser.
Ensure sufficient goods and products are readily available for customers by replenishing products and condiments (napkins, straws, cups, lids, creamer, sugar, etc.) in the holding bins on the beverage bar.
Ensure all products remaining at the close of business are time dated when placed in the refrigerator.
Ensure cleaning of small wares equipment throughout the day and at closing; effective time dating of food and beverage products to ensure quality and food integrity.
Monitors the temperature on refrigerators and freezers at least 3 times daily to ensure equipment is maintaining required temperature.
May be required to attend a 4-hour food safety training session initially and a required annual refresher thereafter. Performs other related duties as assigned.
No Experience Required. High School Graduate Or Equivalent Preferred.
Primary Location Italy – Caserta – Gricignano
Organization Gricignano
Schedule Part-time (20 - 34.5 hours)
Unposting Date Nov 22, 2025, 9:59:00 AM
Seniority Level
Entry level
Employment Type
Part-time
Job Function
Sales and Business Development
Industries – Retail
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