Ph3Overview /h3pFounded in 1946, Fidia is an Italian multinational pharmaceutical company with RD, manufacturing, marketing and sales capabilities, and an extensive product portfolio mainly based on Hyaluronic Acid, in strategic therapeutic areas such as Joint care, Eye care, Skin care, Specialty care, Health Wellness care. Headquartered in Abano Terme (PD), Fidia extends its global reach through local partners and distributors in 120+ countries worldwide, as well as with wholly owned subsidiaries. /ph3Responsibilities /h3ulliDesign, maintain, and optimize CRM dashboards and analytical reports supporting Sales Force Effectiveness and Marketing initiatives. /liliMonitor key commercial KPIs (Sell-in, Sell-out, Coverage, Activity, Productivity, Conversion Rate) and provide actionable insights to local and corporate management. /liliSupport the implementation of CRM governance rules, data quality controls, and alignment processes. /liliPartner with IT, Digital business, Head of Sales, Business Intelligence, and local affiliates to design and enhance CRM processes and integrations (Lead-to-Cash, Consent-to-Contact, Territory Management, etc.). /liliContribute to the development of incentive schemes and sales performance analytics, ensuring transparency and alignment with company strategy. /liliSupport continuous improvement initiatives aimed at simplifying user experience and increasing CRM adoption and data reliability. /li /ulh3Qualifications /h3ulliUniversity degree in Economics, Statistics, Engineering or Computer Science. /lili1-3 years of experience in Sales Operations, Commercial Excellence, or CRM/BI Analysis, preferably within the pharmaceutical or healthcare sector. /liliSolid understanding of CRM systems, Salesforce preferred. /liliExcellent command of Excel and data visualization tools (e.g. Power BI, Qlik, or Tableau). /liliKnowledge of IQVIA datasets (Sell-in, Sell-out, and Targeting) and ERP platforms is a plus. /liliFluent in English, both spoken and written. /liliPlanning and organizing skills, critical thinking, a problem‑solving mindset and ability to learn. /li /ulh3Offer /h3ulliPermanent contract. /lili“D” grading of chemical pharmaceutical national collective agreement. /liliCollective Premio and company Welfare. /li /ulh3Training Benefits /h3pIn Fidia you will have unlimited access to training and coaching programs aligned with market best practices and opportunities for professional development through participation in internal job posting processes, pension fund with company integration and health fund, merit review and referral programs, company canteen, staff discounts and access to the flu vaccination campaign. /ph3Equal Opportunity /h3pFidia Farmaceutici promotes parity and inclusion in all its actions. /ppAll people from the status of candidate to that of employee and throughout the duration of their employment relationship are entitled to the same opportunities and protections regardless of gender identity, sexual orientation, ethnicity, migration background, religion, nationality, age. /ppAll company procedures are therefore drafted in compliance with the principles expressed in the previous point; any divergences should be promptly brought to the attention of the People Culture Department. /ph3Seniority level /h3pEntry level /ph3Employment type /h3pFull-time /ph3Job function /h3pOther /ph3Industries /h3pPharmaceutical Manufacturing /p /p #J-18808-Ljbffr